Level 2 Hospitality Course in Grimsby. Classes run full-time at Grimsby Institute, typically over around ten months. The course is free for some learners. If you're 19 or over, fees may apply. Contact Grimsby Institute to confirm what applies to you. You'll cover the skills needed to work in bars, restaurants, hotels, cafés, and other hospitality settings. Topics include customer service, food and beverage service, and working as part of a team. The course leads to the City and Guilds NVQ Diploma in Hospitality Services, a recognised hospitality qualification that employers look for when hiring team members.
Who this course is for
School leavers
Entry requirements
https://grimsby.ac.uk/courses/hospitality/
What you will learn
You'll develop customer service skills for hospitality environments.
You'll learn how to serve food and beverages to a professional standard.
You'll understand how to work safely and hygienically in a hospitality setting.
You'll practise working as part of a team in a fast-paced environment.
You'll learn how to handle customer queries and complaints.
You'll explore the range of roles and settings within the hospitality industry.
How you will learn
You'll learn through a mix of classroom sessions and practical activities at Grimsby Institute. Assessment is through a portfolio of evidence, observations of your practical skills, and written or verbal questioning. You'll build your portfolio throughout the course, recording what you've learned and demonstrating your competence in real hospitality tasks.
What you will need to bring
The centre will provide most materials. Grimsby Institute will confirm anything else you need before you start.
Where next
Jobs you could do
Hospitality team member. Work in bars, restaurants, hotels, or cafés.
Bar staff. Serve drinks and support front-of-house operations.
Restaurant server. Take orders and deliver a quality dining experience.
Hotel receptionist. First point of contact for guests at a hotel.
Café assistant. Prepare and serve food and drinks to customers.
Banqueting assistant. Support events and functions at venues.
What you could study next
Level 3 Diploma in Hospitality Supervision and Leadership. A step up for those moving into team leader or supervisor roles.
Level 2 Food and Beverage Team Member Apprenticeship. Combine work and study to build on your hospitality qualification in a paid role.
Level 3 NVQ Diploma in Food and Beverage Service. Deepen your skills in a specific area of hospitality.
