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Level 2 Digital and IT Skills Course in Norwich

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start2 Sep 2026
Study modePart-time
AttendanceDaytime
Awarding bodyGateway Qualifications awarding body
Apply now →

About this course

Level 2 Digital and IT Skills in Norwich. Classes run at City College Norwich, part-time during the day, with one three-hour session each week over 36 weeks.

The course is free if you're 16 to 18 years old on 31 August before it starts. If you're 19 or over, fees may apply.

You'll build practical digital skills for today's workplace. Topics include using software, managing data, communicating online, and working safely in digital environments. The course runs over one year and suits anyone looking to develop their digital confidence for work across a range of industries.

You'll finish with a Gateway Qualifications Level 2 Certificate in Digital and IT Skills.

Who this course is for

The Certificate in Digital & IT Skills is a part-time course for students aged 19yrs and over that runs for 36 weeks starting once a year in September. It is designed for adults who want to develop and extend their digital skills to prepare for employment in a number of industries including the digital and creative industries. With this course you will gain the knowledge and skills needed to thrive in the digital age. It is a daytime course with one 3-hour lesson each week held in-person at our Ipswich Road campus, with additional home study required.

Entry requirements

There are no specific entry requirements for this course, but a reasonable knowledge of IT skills is expected. An initial assessment will be undertaken to determine suitability. If you feel that you are not ready for this course but want to take it in the future, we would recommend that you look to complete Digital Functional Skills at Entry Level 3/Level 1 as a stepping stone to prepare for this course if your Digital skills require improvement. These are 18 weeks long so it would be possible

What you will learn

  • You'll use common software applications for everyday workplace tasks.
  • You'll manage, organise, and store digital files and data.
  • You'll communicate effectively using digital tools and online platforms.
  • You'll understand how to stay safe and secure online.
  • You'll develop skills to support work in digital and creative industries.
  • You'll learn how to present and share information digitally.

How you will learn

You'll attend weekly classroom sessions at City College Norwich. Learning is hands-on, with practical tasks and activities throughout the course. Assessment is based on the work you produce during the course rather than a formal exam. An initial assessment takes place at the start to confirm the course is the right level for you.

What you will need to bring

The centre will provide most materials. City College Norwich will confirm anything else you need before you start.

Where next

Jobs you could do

  • Admin assistant, supports office teams using digital tools and software.
  • Data entry clerk, inputs and manages records for businesses.
  • Digital marketing assistant, helps create and schedule online content.
  • Customer service advisor, handles queries using digital systems.
  • Office administrator, organises files, emails, and workplace communications.
  • IT support technician, a starting point toward entry-level technical roles.

What you could study next

  • Level 3 Certificate or Diploma in IT, a natural next step for deeper technical knowledge.
  • Level 3 Digital Marketing qualification, if you want to move into online marketing roles.
  • Digital Functional Skills Entry Level 3 or Level 1, available first if you need to build confidence before this course.
  • An Apprenticeship in Business Administration or IT, combining work and further study.
Apply on ccn.ac.uk →
Apply now →

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