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Level 2 Digital Skills Course in Norwich – City College Norwich

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start2 Sep 2026
Study modePart-time
AttendanceDaytime
Awarding bodyGateway Qualifications awarding body
Apply now →

About this course

Level 2 Computer Course in Norwich. Classes run at City College Norwich, part-time during the day.

The course is free if you are 16 to 18 years old on 31 August before your course starts. If you are 19 or over, fees may apply. You'll build practical digital skills that employers look for across many industries. The course runs over 18 weeks, with three hours of classroom time each week and some online homework. You'll cover how digital tools are used in the workplace and develop the skills and habits employers value.

You'll finish with a Level 2 Award in Digital and IT Skills.

Who this course is for

The Award in Digital & IT Skills is a part-time course that runs for 18 weeks. It is designed for students who want to develop and extend their digital skills to prepare for employment in a number of industries. It is a daytime course, which is three hours long with additional online homework set each week. The qualification gives you an opportunity to develop an understanding of the importance of digital skills in the workplace, and the actual skills and characteristics desired by employers. You will study two units e.g. Using Digital Technologies and Social Media Marketing.

Entry requirements

A reasonable knowledge of IT skills is expected. Ideally, you will have completed the Level 1 Digital & IT Functional Skills course, otherwise you will be required to take an initial assessment to assess your prior knowledge in digital skills.

What you will learn

  • You'll develop practical digital skills used in everyday working environments.
  • You'll learn how to use common digital tools and software confidently.
  • You'll understand why digital skills matter to employers across different industries.
  • You'll practise the working habits and characteristics employers look for in digital roles.
  • You'll complete online tasks and homework to reinforce what you cover in class.

How you will learn

You'll attend classroom sessions at City College Norwich, three hours a week. Additional online homework is set each week to support your learning. Assessment is through coursework and practical tasks that reflect real workplace digital skills. Your progress is reviewed throughout the course.

What you will need to bring

The centre will provide most materials. City College Norwich will confirm anything else you need before you start.

Where next

Jobs you could do

  • Administrator, uses digital tools to manage files, emails, and records.
  • Customer service advisor, handles queries and data across digital platforms.
  • Receptionist, manages bookings and communications using office software.
  • Data entry clerk, inputs and maintains information in digital systems.
  • Retail assistant with digital responsibilities, supports online orders and stock systems.
  • Junior office assistant, supports a team using everyday workplace software.

What you could study next

  • Level 2 Functional Skills in Digital, a recognised qualification for learners who want a formal digital credential.
  • Level 3 IT or Business qualification, for those looking to move into more specialist or supervisory roles.
  • An Apprenticeship in Business Administration or IT, combining work and study at a higher level.
Apply on ccn.ac.uk →
Apply now →

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