Free Level 2 Cabin Crew Course in Liverpool. Classes run at The City of Liverpool College - Duke Street, part-time during the day. The course runs over one year, giving you time to fit study around other commitments. You'll cover ten units including aircraft emergency procedures, aviation security, passenger announcements, cabin service and health and safety in aviation. These are the core skills airlines look for when hiring cabin crew.
Who this course is for
This exciting course will prepare you for employment in a Cabin Crew role. You will learn, develop and practice the skills required for employment and/or career progression in the aviation sector. The programme contains 10 core units which are: Working as Cabin Crew Aircraft Emergency Situations Dealing With Passengers on Board an Aircraft Cabin Service - Selling Techniques Making Passenger Announcements on Board an Aircraft Health and Safety in Aviation Aviation Security Aviation Communication Customer Service in Aviation Problem Solving in Aviation You will also get involved in lifesaving activities such as firefighting and emergency evacuations, which also includes aviation medical procedures. As part of the course you will visit the training centre at British Airways.
You'll learn how to work safely and professionally as cabin crew
You'll develop skills for handling aircraft emergency situations
You'll practise dealing with passengers on board an aircraft
You'll learn cabin service and in-flight selling techniques
You'll develop the ability to make passenger announcements on board an aircraft
You'll study health and safety procedures specific to aviation
You'll understand aviation security requirements and responsibilities
How you will learn
You'll study in a classroom at The City of Liverpool College - Duke Street. Learning is delivered across ten core units covering the key areas of cabin crew work. Assessment is based on the unit content across the programme. The part-time daytime timetable means you attend regular sessions over the course of the year.
What you will need to bring
The centre will provide most materials. The City of Liverpool College - Duke Street will confirm anything else you need before you start.
Where next
Jobs you could do
Cabin crew member, working on short or long-haul flights
Flight attendant, delivering in-flight service and safety
Ground crew, supporting passengers at the airport
Airport customer service agent, assisting travellers at check-in
Airline passenger services assistant, handling boarding and queries
What you could study next
Level 3 qualifications in aviation or travel and tourism, to deepen your knowledge and improve your chances of securing cabin crew roles with major airlines
Customer service or hospitality qualifications at Level 3, which build on the passenger-facing skills you develop in this course
First aid qualifications, which airlines often require as part of cabin crew training
