Free Level 2 Travel and Tourism Course in Liverpool. Classes run at The City of Liverpool College - Duke Street, full-time during the day. The course runs over one year, covering customer service, travel agency operations, tour guiding, and the latest trends in the travel industry. You'll gain practical experience through projects and field trips alongside classroom learning. Entry requirements apply, so check with the college if you're unsure whether this level is right for you.
Who this course is for
Don't just dream about travel - make it your career! Why Choose Our Diploma? Industry-Relevant Curriculum: Learn about the latest trends and practices in travel and tourism, including customer service, travel agency operations, and tour guiding. Expert Instruction: Benefit from the guidance and expertise of industry professionals with years of experience in the field. Hands-On Experience: Gain practical experience through interactive modules, projects, and field trips to popular tourist destinations. Career Opportunities: Open doors to a variety of roles such as travel agent, tour guide, event coordinator, and more. Recognised Qualification: Earn a nationally recognised diploma that will enhance your CV and improve your employment prospects. Course Highlights Introduction to the Travel and Tourism Industry: Understand the fundamentals of this global industry and its impact on economies and cultures. Travel Agency Operations: Learn the day-to-day operations of a travel agency, including booking procedures, customer relations, and marketing strategies. Customer Service in Travel and Tourism: Develop exceptional customer service skills that are crucial for success in this sector. Tour Guiding and Operations: Get trained in the art of tour guiding and managing tour operations effectively. Sustainable Tourism: Explore the principles of sustainable tourism and learn how to promote environmentally friendly travel practices. Who Should Enroll? School leavers looking to start a career in travel and tourism. Individuals seeking a career change into the travel industry. Travel enthusiasts eager to turn their passion into a profession. Those wanting to gain a deeper understanding of the travel and tourism sector.
You'll explore how travel agencies and tour operators work
You'll develop customer service skills for the tourism industry
You'll learn about popular tourist destinations and what makes them appeal to visitors
You'll study tour guiding principles and how to support travellers
You'll examine current trends and developments in the travel and tourism sector
You'll build knowledge of travel products, services, and booking processes
How you will learn
You'll learn through classroom sessions, interactive projects, and field trips to tourist destinations. Teaching is delivered by industry professionals. Assessment is based on coursework and practical tasks completed throughout the year. There are around 12 hours of taught study per week across 35 weeks.
What you will need to bring
The centre will provide most materials. The City of Liverpool College - Duke Street will confirm anything else you need before you start.
Where next
Jobs you could do
Travel agent - advising customers and booking holidays and flights
Holiday rep - supporting tourists at UK and overseas destinations
Tour guide - leading groups around attractions and destinations
Customer service advisor - handling enquiries for travel and tourism companies
Airport check-in agent - assisting passengers at departure
Visitor attraction assistant - welcoming and guiding visitors on site
What you could study next
Level 3 Diploma in Travel and Tourism - the natural next step, covering the sector in greater depth and opening doors to supervisory and specialist roles
Level 3 Extended Diploma in Travel and Tourism - a broader qualification if you want to keep options open before moving into employment or higher education
Higher National Certificate (HNC) in Hospitality or Tourism Management - for those looking to move into management or degree-level study
