Free Level 2 Cabin Crew Course in Saint Helens. Classes run at St Helens College, part-time during the day. The course runs for 153 hours, giving you a manageable pace that fits around other commitments. You'll study the knowledge and skills that underpin cabin crew work, from safety procedures to customer service in the air. This is an NCFE cabin crew qualification, recognised as a formal introduction to the aviation and travel sector.
Who this course is for
This Course is for people who want to study Certificate in Introduction to Cabin Crew
Entry requirements
Please check www.sthelens.ac.uk/courses
What you will learn
You'll learn the core safety and emergency procedures used on commercial flights.
You'll study passenger care and how to deliver high standards of customer service in the air.
You'll explore the roles and responsibilities of cabin crew members.
You'll develop knowledge of aviation regulations and airline operating standards.
You'll learn how to handle challenging situations and passenger needs professionally.
You'll study the physical and wellbeing demands of working as cabin crew.
How you will learn
You'll learn through classroom-based sessions at St Helens College. Teaching covers theory and practical knowledge relevant to the cabin crew role. Assessment is likely to include written assignments and knowledge checks aligned with the NCFE Certificate requirements. Check with the college for the full breakdown of assessment methods for this course.
What you will need to bring
The centre will provide most materials. St Helens College will confirm anything else you need before you start.
Where next
Jobs you could do
Cabin crew member, working on short or long-haul flights
Airline customer service agent, supporting passengers at the airport
Airport ground operations assistant, handling check-in and boarding
Travel consultant, advising customers on flights and holidays
Holiday rep, supporting travellers at UK and overseas resorts
Cruise ship host or steward, delivering onboard passenger services
What you could study next
Level 3 Certificate or Diploma in Travel and Tourism: broadens your knowledge of the wider travel industry and can support supervisory roles.
Level 3 Award in Aviation Operations: a more specialist route into airport and airline operations.
Airline-specific cabin crew training: most airlines run their own training programmes once you are hired, building on the foundation this qualification gives you.
