Free Level 2 Cabin Crew Course in Wigan. Classes run at Wigan and Leigh College, full-time during the day, over 35 weeks. You'll need a minimum of five GCSEs graded 9 to 3, including maths or English, to join. The course covers the skills and knowledge needed to work in cabin crew and travel and tourism roles. It's a focused, full-year programme that takes you from the basics through to job-ready knowledge.
Who this course is for
A career in travel and tourism can be extremely exciting and take you to all four corners of the globe. If you enjoy working with people, have good organisational skills and you are enthusiastic about travel, then one of our courses could be just what you are looking for. International travel and tourism is worth approximately �18 billion to the UK each year. It is big business. There are a wide range of career options to explore. Our courses will provide you with the skills, knowledge and confidence to pursue a career in this diverse sector. Are you a team player? Do you have good communications skills? Then this course has been designed to prepare you for employment as a member of air cabin crew. The role of an air cabin crew member is to provide excellent customer service to passengers ensuring their comfort and safety throughout the flight. They are trained to deal with security and emergency situations which may arise and can administer first aid to passengers.
Entry requirements
A minimum of 5 GCSE subjects graded 9-3 or equivalent including maths or English.
What you will learn
You'll learn the core responsibilities of a cabin crew member in a commercial airline setting.
You'll study passenger safety procedures and emergency protocols.
You'll develop customer service skills for working with the travelling public.
You'll explore the structure of the travel and tourism industry.
You'll learn about health, wellbeing, and first aid relevant to in-flight environments.
You'll build knowledge of airport and airline operations.
How you will learn
You'll study in a classroom at Wigan and Leigh College, with full-time daytime attendance across 35 weeks. Assessment is through a combination of assignments, practical tasks, and knowledge checks linked to the NCFE qualification. Your tutor will guide you through each unit and give feedback on your progress throughout the course.
What you will need to bring
The centre will provide most materials. Wigan and Leigh College will confirm anything else you need before you start.
Where next
Jobs you could do
Cabin crew member: serve passengers and manage safety on commercial flights.
Ground handling agent: assist passengers and aircraft at the airport.
Airport customer service agent: check in passengers and handle queries.
Travel consultant: plan and sell holidays and business travel.
Holiday rep: support tourists at UK and overseas resorts.
Cruise ship host: deliver customer service on passenger cruise ships.
What you could study next
Level 3 Extended Diploma in Travel and Tourism: a deeper qualification for those wanting to move into management or supervisory roles in the sector.
Level 3 Certificate in Aviation Operations: builds specialist knowledge for airport and airline careers.
Apprenticeship in Customer Service or Hospitality: earn while you learn in a customer-facing role, applying skills from your cabin crew qualification in a workplace setting.
