Free Level 2 Business Admin Course. Study online. You can work through the course at your own pace, fitting study around your existing commitments. Over 35 weeks, you'll build practical knowledge of business administration, covering areas such as communication, document handling, and workplace procedures. You must be aged 19 or over, resident in England, and have lived in the EU for the last three years. You cannot be enrolled on another course at the same time.
Who this course is for
As well as attaining a nationally-recognised qualification upon completion, candidates will further their personal and professional development and gain relevant skills, knowledge and understanding which will be of significant benefit to their employers.
Entry requirements
To enrol for Telford College Distance Learning you must be aged 19+ as of the 31/08/25, be a resident of England and have lived in the EU for the last three years. You cannot be currently studying on any other course with us or another provider. For more info, please contact [email protected]
What you will learn
You'll understand how business organisations are structured and how they operate.
You'll learn how to handle business documents, correspondence, and records effectively.
You'll develop knowledge of communication methods used in professional settings.
You'll explore how to manage your own work, including planning and prioritising tasks.
You'll understand the principles of customer service within a business context.
You'll learn about health, safety, and security responsibilities in the workplace.
You'll gain knowledge of how to support business meetings and events.
How you will learn
This is a distance learning course, so all study takes place online. Assessment is through written assignments and knowledge-based tasks that you complete and submit remotely. There are no exams. You work through the material at your own pace and submit work for marking as you progress through the course.
What you will need to bring
The centre will provide most materials. Telford College Wellington will confirm anything else you need before you start.
Where next
Jobs you could do
Business Administrator: general admin support across most sectors
Office Administrator: day-to-day running of an office environment
Administrative Assistant: supporting teams with correspondence and records
Receptionist: front-of-house admin and communication duties
Data Entry Clerk: inputting and maintaining business records
Team Secretary: organising schedules, meetings, and documentation
Customer Service Administrator: handling queries and admin within a customer-facing role
What you could study next
Level 3 Business Administration Apprenticeship: combines on-the-job training with a recognised qualification; a natural next step if you're moving into employment.
Level 3 Certificate or Diploma in Business Administration: deepens your knowledge and can support supervisory or team leader roles.
Level 3 Team Leader or Supervisor qualification (CMI or ILM): relevant if you're moving toward managing a team or department.
