Free Level 2 Business Admin Course. Study online at your own pace. You can work through the course around your existing commitments, with no need to travel to a centre. It covers the core principles of business administration, from communication and record-keeping to working in a team and understanding organisational structures. The course typically takes 16 weeks. You'll come away with a solid grounding in how businesses operate day to day.
Who this course is for
This qualification provides an ideal taster for those who may be new to the sector or new to the world of work. It is accessible to learners of all ages who may want to understand more about working in health and social care. It aims to introduce some basic concepts of caring and preparation for employment in the sector.
Entry requirements
An interest in the basic principles of the health care sector or the course may also be suitable for those wanting to prepare for employment in the sector.
What you will learn
You'll understand how organisations are structured and how they operate
You'll learn how to communicate effectively in a business setting
You'll develop skills in managing information and keeping accurate records
You'll explore the principles of customer service in a business context
You'll understand how to work as part of a team and support colleagues
You'll learn about health, safety, and security in the workplace
You'll gain an understanding of business administration procedures and processes
How you will learn
You'll study online, working through written materials and activities at your own pace. Assessment is through written assignments and knowledge-based tasks that you complete and submit online. There are no exams. Education Training Collective will give you access to a learning platform and tutor support throughout the course.
What you will need to bring
The centre will provide most materials. Education Training Collective will confirm anything else you need before you start.
Where next
Jobs you could do
Business Administrator: general admin support across most sectors
Office Administrator: day-to-day running of an office environment
Receptionist: front-of-house admin and customer-facing duties
Data Entry Clerk: inputting and maintaining accurate records
Administrative Assistant: supporting teams with paperwork and coordination
Customer Service Administrator: handling queries and admin in customer-facing roles
What you could study next
Level 3 Business Administration Qualification: builds on Level 2 and prepares you for senior admin or supervisory roles
Level 2 Customer Service Qualification: a natural step if your admin role involves regular customer contact
Level 3 Team Leader or Supervisor Qualification (CMI or ILM): useful if you want to move into a management role from an admin background
