Level 2 Business Admin Course at University and Professional Development Centre

CostFREE
Duration2 years
LevelLevel 2
DeliveryClassroom based
Start1 Sep 2027
Study modePart-time
AttendanceDaytime
Awarding bodyNCFE awarding body

About this course

Free Level 2 Business Admin Course in Bury Saint Edmunds. Classes run at University and Professional Development Centre, with daytime sessions at a part-time pace that fits around other commitments. You'll build the practical knowledge employers look for in business administration, covering areas such as communication, record-keeping, and workplace procedures. The course typically takes 2 years part-time. You'll have an initial assessment to confirm this is the right level for you. Completing this free business admin course for adults earns you the NCFE Level 2 Certificate in Principles of Business Administration (VRQ) with certificate.

Who this course is for

This is a 12-week (approx. 120 hours) Online Self-Study qualification course. It can be started anytime and accessed (via a learning portal) at times/days to suit you. To learn more about this course and book your place, click the following link to Eventbrite.Click here to View more information

Entry requirements

Learners must meet the following eligibility criteria in order to access this course:· Be aged 19+ on the 31/08/2025· Living in the UK · Due to Government funding criteria, we are unable to accept learners who live in London, Scotland, Wales, N Ireland, Ireland or a devolved postcode areas. Please check with us if you are unsure.

What you will learn

  • You'll understand how businesses are organised and how different teams work together.
  • You'll develop professional communication skills for written and verbal workplace settings.
  • You'll learn how to manage information, records, and documents accurately.
  • You'll explore how to support meetings, events, and day-to-day office tasks.
  • You'll understand health, safety, and security responsibilities in a business environment.
  • You'll learn how to handle customer queries and maintain professional relationships.

How you will learn

Classes are delivered in a classroom setting at University and Professional Development Centre. You'll learn through tutor-led sessions, group activities, and guided study. Assessment is through written assignments and portfolio work that you build up over the course. There are no formal exams. Your tutor will give feedback throughout to help you progress.

What you will need to bring

The centre will provide most materials. University and Professional Development Centre will confirm anything else you need before you start.

Where next

Jobs you could do

  • Business Administrator: general office and admin support across all sectors.
  • Office Administrator: day-to-day coordination and clerical duties.
  • Receptionist: front-of-house administration and customer contact.
  • Administrative Assistant: supporting teams with documents, scheduling, and communications.
  • Data Entry Clerk: accurate input and management of business records.
  • Customer Service Administrator: handling queries and maintaining customer records.

What you could study next

  • Level 3 Business Administration Qualification: deepens your knowledge and opens supervisory roles.
  • Level 3 Diploma in Management: a step toward team leader or office manager positions.
  • AAT Level 2 Certificate in Accounting: if you want to move into finance or accounts administration.
  • Level 3 Certificate in Customer Service: builds on the customer-facing skills from this Course.

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