Free Level 2 Air Cabin Crew Course in Manchester – The Manchester College Wythenshawe Campus – Daytime – Full-time

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start6 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body

About this course

Free Level 2 Air Cabin Crew Course in Manchester. Classes run at The Manchester College Wythenshawe Campus, full-time over one year.

You'll study the cabin crew role and its responsibilities. Topics include customer service, passenger safety, emergency procedures, and aircraft operations. The course also covers the UK travel and tourism industry. Work experience is part of the programme, and you'll be supported in finding a relevant placement.

You'll finish with a City and Guilds Diploma in Air Cabin Crew.

Who this course is for

Designed specifically for anyone who wants to fly the skies in an air cabin crew role, this Level 2 Diploma will help prepare you for a career in this industry, giving you the broad range of knowledge, skills and expertise you’ll need for this demanding role.

As a member of the cabin crew, you will of course focus on how to make passengers feel comfortably on a plane and how to complete a range of regular service duties during each flight. But you’ll also be introduced to the diverse nature of the role and learn all about the cabin crew tasks that you don’t normally see.

You’ll be taught by a highly experienced team of staff that includes many ex-cabin crew, with hands-on, sector-specific knowledge of the industry. You’ll learn all about airline emergency procedures and health, safety and security policies, as well as focusing on the terminology you’ll need to know to be successful, including phonetics, international time, aircraft types, and airport abbreviations.

We are also proud to be an official member of the Institute of Travel and Tourism.

What you will learn

  • You'll learn the duties and responsibilities of a cabin crew member.
  • You'll develop customer service skills for delivering excellent passenger experiences.
  • You'll study safety and emergency procedures, including evacuations and first aid.
  • You'll learn aircraft-specific operations, including door procedures and emergency equipment.
  • You'll gain knowledge of the UK travel and tourism industry.
  • You'll practise handling real-world scenarios in aviation and tourism settings.
  • You'll build teamwork and professional communication skills.

How you will learn

You'll learn through classroom sessions and practical activities throughout the year. Assessment takes place continuously across the course using a range of methods. Work experience is a core part of the programme. The centre will help you find a placement relevant to your studies.

What you will need to bring

The centre will provide most materials. The Manchester College Wythenshawe Campus will confirm anything else you need before you start.

Where next

Jobs you could do

  • Cabin crew member, working on short or long-haul flights for an airline.
  • Passenger service agent, assisting travellers at airports.
  • Travel consultant, helping customers plan and book trips.
  • Airport customer service advisor, supporting passengers through the airport.
  • Tourism and hospitality assistant, working in travel-related venues and services.

What you could study next

  • Level 3 Diploma in Aviation Operations, for a deeper understanding of the aviation industry.
  • Level 3 Diploma in Travel and Tourism, broadening your options across the wider travel sector.
  • Airline-specific training programmes, which many carriers offer to successful applicants after this qualification.

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