Free Level 2 Air Cabin Crew Course in Manchester – The Manchester College Wythenshawe Campus – Daytime

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start6 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body

About this course

Free Level 2 Air Cabin Crew Course in Manchester. Classes run at The Manchester College Wythenshawe Campus, full-time over one year.

You'll learn the cabin crew role inside out. Topics include passenger safety, emergency procedures, first aid, and customer service. You'll also study the UK travel and tourism industry. Work experience is part of the course, and the campus will support you in finding a relevant placement.

You'll finish with a City and Guilds Certificate in Air Cabin Crew.

Who this course is for

Designed specifically for anyone who wants to fly the skies in an air cabin crew role, this Level 2 Diploma will help prepare you for a career in this industry, giving you the broad range of knowledge, skills and expertise you’ll need for this demanding role.

As a member of the cabin crew, you will of course focus on how to make passengers feel comfortably on a plane and how to complete a range of regular service duties during each flight. But you’ll also be introduced to the diverse nature of the role and learn all about the cabin crew tasks that you don’t normally see.

You’ll be taught by a highly experienced team of staff that includes many ex-cabin crew, with hands-on, sector-specific knowledge of the industry. You’ll learn all about airline emergency procedures and health, safety and security policies, as well as focusing on the terminology you’ll need to know to be successful, including phonetics, international time, aircraft types, and airport abbreviations.

We are also proud to be an official member of the Institute of Travel and Tourism.

What you will learn

  • You'll understand the duties and responsibilities of a cabin crew member.
  • You'll learn how to carry out safety and emergency procedures, including evacuations and first aid.
  • You'll develop customer service skills for delivering great passenger experiences.
  • You'll study aircraft-specific operations, including door procedures and emergency equipment.
  • You'll gain knowledge of the UK travel and tourism industry.
  • You'll practise handling real-world scenarios in aviation and tourism.
  • You'll build teamwork and communication skills needed for professional cabin crew work.

How you will learn

You'll be assessed throughout the year using a range of methods. Learning is classroom based, with daytime sessions at Wythenshawe Campus. Work placement is a core part of the course. You'll be supported in finding a placement relevant to your studies.

What you will need to bring

The centre will provide most materials. The Manchester College Wythenshawe Campus will confirm anything else you need before you start.

Where next

Jobs you could do

  • Cabin crew member, working on short or long-haul flights for an airline.
  • Passenger service agent, assisting travellers at an airport check-in or gate.
  • Travel consultant, helping customers plan and book holidays or business trips.
  • Airport customer service advisor, supporting passengers through the airport experience.
  • Holiday rep, looking after guests at a resort on behalf of a tour operator.

What you could study next

  • Level 3 Extended Diploma in Travel and Tourism, for a deeper study of the industry and stronger airline applications.
  • Level 3 Diploma in Aviation Operations, building specialist knowledge of airport and airline procedures.
  • Apprenticeship in Aviation, combining on-the-job training with a recognised qualification.

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