Free Level 2 Air Cabin Crew Course in Manchester – Harpurhey Campus – Daytime

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start7 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body

About this course

Free Level 2 Air Cabin Crew Course in Manchester. Classes run at Harpurhey Campus, full-time over one year.

The course covers the cabin crew role and its responsibilities, passenger safety and emergency procedures, customer service, and the UK travel and tourism industry. You'll also study aircraft-specific operations, including door procedures and emergency equipment. Work experience is part of the course, and the centre will support you in finding a relevant placement.

You'll finish with a Level 2 Diploma in Air Cabin Crew.

Who this course is for

Designed specifically for anyone who wants to fly the skies in an air cabin crew role, this Level 2 Diploma will help prepare you for a career in this industry, giving you the broad range of knowledge, skills and expertise you’ll need for this demanding role.

As a member of the cabin crew, you will of course focus on how to make passengers feel comfortably on a plane and how to complete a range of regular service duties during each flight. But you’ll also be introduced to the diverse nature of the role and learn all about the cabin crew tasks that you don’t normally see.

You’ll be taught by a highly experienced team of staff that includes many ex-cabin crew, with hands-on, sector-specific knowledge of the industry. You’ll learn all about airline emergency procedures and health, safety and security policies, as well as focusing on the terminology you’ll need to know to be successful, including phonetics, international time, aircraft types, and airport abbreviations.

We are also proud to be an official member of the Institute of Travel and Tourism.

What you will learn

  • You'll learn the duties and responsibilities of a cabin crew member.
  • You'll study passenger safety, evacuation procedures, and first aid.
  • You'll develop communication and customer service skills for aviation.
  • You'll understand aircraft-specific operations, including door and emergency equipment procedures.
  • You'll gain knowledge of the UK travel and tourism industry.
  • You'll prepare for real-world scenarios in aviation and tourism environments.
  • You'll complete a work placement relevant to the travel and aviation sector.

How you will learn

You'll learn through classroom-based sessions delivered by an experienced team. Assessment takes place throughout the year using a range of methods. Work experience is a core part of the course, and you'll be supported in securing a placement in a relevant setting.

What you will need to bring

The centre will provide most materials. Harpurhey Campus will confirm anything else you need before you start.

Where next

Jobs you could do

  • Cabin crew member, working on short or long-haul flights for an airline.
  • Airport customer service agent, assisting passengers at check-in and departure gates.
  • Travel consultant, helping customers plan and book holidays or business travel.
  • Tourism information officer, supporting visitors at tourist destinations or visitor centres.
  • Airport ground operations assistant, coordinating passenger and baggage handling.

What you could study next

  • Level 3 Diploma in Aviation Operations, a natural next step for those wanting to move into supervisory or specialist aviation roles.
  • Level 3 Travel and Tourism qualification, broadening your knowledge of the wider travel industry.
  • Airline-specific training programmes, which many carriers require before you fly commercially as cabin crew.

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