Free Entry Level Introduction to the Hospitality Industry Course in Rotherham. Classes run at Rotherham College, full-time during the day. This introduction to the hospitality industry qualification covers the core skills and knowledge you need to start working in hospitality and catering. The course runs for one year. You'll study areas such as customer service, food and drink service, and how hospitality businesses operate. It's a practical, structured way to build the foundation employers look for.
Who this course is for
The course is designed for entrants to roles in which they want to develop their skills, progression and/or career opportunities in this field or area. Please see the RNN Group course website for further information and advice.
What you will learn
You'll learn how hospitality businesses are organised and how they operate.
You'll develop customer service skills used in hotels, restaurants, and catering settings.
You'll explore food and drink service, including how to work safely and hygienically.
You'll understand the different roles available within the hospitality industry.
You'll practise the professional skills expected of a hospitality team member.
You'll learn how to communicate effectively with customers and colleagues.
How you will learn
You'll learn through classroom-based sessions at Rotherham College. Assessment is through coursework and practical tasks completed during the course. You'll build a portfolio of evidence as you progress. There is no formal written exam. Your tutor will assess your work against the City and Guilds criteria throughout the year.
What you will need to bring
The centre will provide most materials. Rotherham College will confirm anything else you need before you start.
Where next
Jobs you could do
Hospitality team member. Front-of-house or back-of-house entry roles.
Waiting staff. Serving food and drink in restaurants or cafes.
Hotel receptionist. First point of contact for guests.
Kitchen assistant. Supporting chefs in a catering kitchen.
Cafe assistant. Preparing and serving food and drinks.
Bar staff. Serving customers in pubs, bars, or hotel bars.
What you could study next
Level 1 Award or Certificate in Hospitality and Catering. Builds on this Entry Level foundation with more detailed practical and industry knowledge.
Level 2 Diploma in Hospitality Service. A City and Guilds qualification that prepares you for a wider range of hospitality roles and is recognised by employers across the sector.
Hospitality Team Member Apprenticeship (Level 2). Lets you earn while you train in a real hospitality workplace.
