Support Worker Apprenticeship in Birmingham at Hyland Support Services

Salary£14,560 / year
Work typeIn person
LocationBirmingham
Job typeApprenticeship Jobs
Closes30 Nov 2026
LevelHigher
Starts1 Dec 2026
Hours35 a week
Duration2 Years 3 Months

Job description

Summary

This is a rewarding opportunity to work with Hyland Support Services through the Children, Young People & Families Practitioner Level 4 Apprenticeship. In this role, you would work as a Support Worker, supporting young people aged 16–18 who are in care or transitioning out of care.

What you will do at work

Responsibilities Include but not limited to:

  • Welfare Promotion and Safeguarding: Dedicate efforts to promote and safeguard the welfare of young people entrusted in our service, ensuring a secure and nurturing environment inclusive to all our young people.
  • Support And Encouragement: Provide consistent support and encouragement to young people, creating a positive atmosphere that promotes their well-being and personal growth.
  • Active Listening Skills: Demonstrate adept active listening skills by engaging with young people in a calm and non-threating manner. Utilise curiosity, through thoughtful questions to enhance comprehension and acknowledge their perspectives effectively.
  • Contribution To Development: Contribute significantly to the positive development of young people by facilitating a healthy and secure lifestyle. Engage them in meaningful activities and serve as a consistent and caring adult role model.
  • Engagement In Healthy Lifestyle Choices: Actively participate in planning and implementing activities that the young people enjoy and contributes to the physical, mental, and emotional well-being of each young person.
  • Consistent Role Modelling – Demonstrate consistency in serving as a positive role model, guiding and inspiring our young people to develop essential life skills and behaviours that contributes to their overall growth and development. Helping them become well equipped for independence.

Due to the age of the young people we support, and the importance of maintaining clear professional boundaries, our organisation has established a minimum age requirement of 22+ for staff working directly with our young people.

Training

  • Children, Young People & Families Practitioner Level 4
  • Relevant workplace training. 
  • Functional skills math’s and English if required. 

Requirements and skills

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Qualifications

  • GCSE English (4 and above) – essential
  • GCSE Math's (4 and above) – essential

About this employer

We are a trusted provider of Supported Accommodation based in South Birmingham. Fully registered with OFSTED, we operate five local homes where our dedicated and compassionate team supports and empowers young people to thrive. We put young people at the HEART of our homes which forms the foundations of our HEART ethos.

After this apprenticeship

To be decided once qualification has been achieved. 

Things to consider

Due to the age of the young people we support, and the importance of maintaining clear professional boundaries, our organisation has established a minimum age requirement of 22+ for staff working directly with our young people.

Employer

Hyland Support Services

Listed via Find an Apprenticeship

Training provider

Training provider
P.T.P. Training
Training course
Children, young people and families practitioner (level 4)
Working pattern
Shift times can be: 8am - 3pm 3pm - 10pm 10pm - 8am (Sleep in shifts - Must work 2 sleep in shifts per week).

Published by the employer on Find an apprenticeship, the government vacancy service.

Location

1177 Bristol Road South
Northfield
Birmingham, West Midlands
B31 2SL
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