Summary
Kick-start your career in a busy lettings agency! You’ll learn business administration on the job, earn a wage while studying for a nationally recognised level 3 qualification, and gain real customer service and office experience with a supportive local team.
What you will do at work
You’ll support the day-to-day running of our lettings office, working with colleagues, landlords and tenants. Tasks may include:
- Answering calls and emails and booking property viewings
- Updating property and tenant records on our systems
- Preparing tenancy paperwork and letters
- Filing, scanning and data entry
- Supporting inspections, repairs and maintenance requests
Training
You’ll gain a Level 3 Business Administrator qualification (equivalent to A-level). Training is delivered at the employers location by Wigan & Leigh College and the rest of the week working and learning on the job at Casa Lettings.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Patience
- Reliable
- Punctual
Qualifications
- GCSE English (4) – essential
- GCSE Maths (4) – essential
About this employer
Casa Lettings is a friendly, independent lettings agency helping landlords and tenants find, let and manage rental homes in the local area. We’re a close-knit team in a busy office, where every day brings variety, real responsibility and the chance to make a difference to people moving into a new home.
After this apprenticeship
On completion you could progress into a permanent role at Casa Lettings, such as Lettings Administrator, Property Management Coordinator or Lettings Negotiator. You could also continue your development with a Level 4 apprenticeship such as Business Administration or Property Management, or move into team leadership.
Things to consider
This is an office-based role involving long periods on a computer and answering phones. You’ll study for your qualification one day a week at college, including assignments and end-point assessment. You’ll need reliable transport to the office and college, and must handle confidential tenant and landlord information carefully.