Summary
Your role is to support the smooth running of the business by handling essential administrative and organisational tasks that keep the office functioning efficiently. You will work primarily with the head office Service team but will also support the Accounts and Compliance teams. You will report directly into the Service Manager.
What you will do at work
Main Responsibilities
The role is primarily, but not limited to, the following activities:
- Assisting with email correspondence
- Answering incoming phone calls
- Maintaining office stationery supplies, uniform and PPE and general office tidiness
- Supporting health, safety and wellbeing procedures
- Greeting visitors
- Providing administrative support to other staff
- Assisting the Service, Accounts and Compliance Teams
- Making appointments, booking in jobs and updating the necessary platforms with notes
- Receiving deliveries and following the goods inwards
- Assisting with the preparation of ad hoc and monthly reports
- Updating internal systems
- Electronic and paper filing, photocopying and scanning
- Updating contact lists
- Perform other reasonable tasks when requested that helps the company meet its objectives
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Patience
Qualifications
- GCSE English (4/C) – essential
- GCSE Maths (4/C) – essential
- NVQ/ Level 2 Apprenticeship Business Administration (Level 2) – essential
About this employer
Your role is to support the smooth running of the business by handling essential administrative and organisational
tasks that keep the office functioning efficiently. You will work primarily with the head office Service team but will also
support Accounts and Compliance teams. You will report directly into the Service Manager.
After this apprenticeship
Level 3 qualification in Business Administration.