Level 1 Introduction to the Hospitality Industry Course in Plymouth. Classes run at City College Plymouth, full-time during the day. This introduction to the hospitality industry qualification covers the core knowledge and skills you need to work in hotels, restaurants, cafes, and catering. The course runs for 42 weeks. You'll explore food and beverage service, customer care, and how hospitality businesses operate.
Who this course is for
https://www.cityplym.ac.uk/find-a-course/
What you will learn
You'll explore how the hospitality industry is structured and the types of businesses within it.
You'll learn the basics of customer service in a hospitality setting.
You'll understand food and drink service principles.
You'll cover health, safety, and hygiene requirements in hospitality workplaces.
You'll develop an awareness of teamwork and communication in a hospitality environment.
How you will learn
You'll learn through classroom-based sessions at City College Plymouth. Assessment is through assignments and practical tasks that test your knowledge of the hospitality industry. There are no formal written exams. Your tutor will guide you through each topic and assess your work as you progress through the course.
What you will need to bring
The centre will provide most materials. City College Plymouth will confirm anything else you need before you start.
Where next
Jobs you could do
Hospitality team member: front-of-house roles in restaurants and hotels
Waiter or waitress: food and drink service in cafes and restaurants
Hotel receptionist: guest services and check-in at hotels
Barista or café assistant: coffee shop and café counter work
Kitchen assistant: food preparation support in catering kitchens
Events assistant: supporting hospitality at venues and events
What you could study next
Level 2 Diploma in Hospitality Service: the natural next step, covering food and beverage service, reception, and housekeeping in more depth.
Level 2 Award in Food Safety in Catering: a short qualification many hospitality employers expect you to hold.
Level 2 NVQ Diploma in Food and Beverage Service: a work-based route that builds practical skills recognised by employers across the sector.
