Level 1 Introduction to the Hospitality Industry Course in Plymouth. Classes run at City College Plymouth, part-time during the day. The course runs for 15 weeks and covers the core knowledge you need to start working in hospitality. You'll explore how the industry works, the roles within it, and the standards employers expect. The introduction to the hospitality industry classes are structured to fit around other commitments.
Who this course is for
https://www.cityplym.ac.uk/find-a-course/
What you will learn
You'll explore how the hospitality industry is organised, including hotels, restaurants, and catering operations.
You'll learn the basics of food safety and hygiene in a hospitality setting.
You'll understand what good customer service looks like in hospitality environments.
You'll discover the different roles that make up a hospitality team, front-of-house and back-of-house.
You'll learn about health and safety responsibilities in the workplace.
You'll gain an overview of how hospitality businesses operate day to day.
How you will learn
Learning takes place in the classroom at City College Plymouth. You'll be assessed through short written tasks and practical activities that test your knowledge of the hospitality industry. Assessment is ongoing throughout the course rather than in a single exam at the end.
What you will need to bring
The centre will provide most materials. City College Plymouth will confirm anything else you need before you start.
Where next
Jobs you could do
Hospitality team member: front-of-house roles in restaurants, hotels, and cafes.
Kitchen assistant: supporting chefs with food preparation and service.
Catering assistant: food and drink service in schools, hospitals, or events.
Waiting staff: table service in restaurants and hospitality venues.
Bar staff: drinks service in pubs, hotels, and bars.
Hotel receptionist: guest-facing role in accommodation settings.
What you could study next
Level 2 Award in Food Safety in Catering: a short qualification many hospitality employers expect.
Level 2 Diploma in Professional Cookery: the next step if you want to work as a chef.
Level 2 Certificate in Hospitality and Catering Principles: broader knowledge for front-of-house and supervisory roles.
Level 2 NVQ Diploma in Food and Beverage Service: practical, work-based training for service roles.
