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Free Level 3 Travel and Tourism Course in Liverpool – The City of Liverpool College – Duke Street – Daytime

CostFREE
Duration1 year
LevelLevel 3
DeliveryClassroom based
Start8 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body
Apply now →

About this course

Free Level 3 Travel and Tourism Course in Liverpool. Classes run at The City of Liverpool College - Duke Street, full-time during the day.

The course was developed with major UK aviation industry employers. You'll study ground crew operations, aviation services, and the wider the course sector. Units cover customer service, airport operations, and the skills needed to work in aviation or travel roles. The course takes one year to complete and is the first stage of a two-year programme.

You'll finish with an NCFE Introductory Diploma in Travel and Tourism at Level 3.

Who this course is for

This is a Level 3 qualification studied over two years starting with the Introductory Diploma and second year being the Extended Diploma. Each of these are stand alone qualification, but you must complete year one before progressing onto year two. This exciting course has been developed with large companies in the UK aviation industry. Course is ideally suited to those aged 16-18 who meet the entry requirements and are looking for a career in ground crew operations, aviation in general or to progress to higher education. Specialist units cover a range of learning, to equip you with invaluable transferable skills. On completion of the course you will develop skills in the following areas: - Customer service - Handling Air Passengers - Aviation health and safety - Aviation security - Ramp Handling - Aircraft Dispatch.

Entry requirements

Please vist: https://www.liv-coll.ac.uk/courses/Aviation-Operation-Level-3-Diploma-Extended-Diploma

What you will learn

  • You'll explore how airports and ground crew operations work.
  • You'll study customer service skills used in aviation and travel roles.
  • You'll learn about the UK aviation industry and its key employers.
  • You'll develop transferable skills valued across travel and tourism careers.
  • You'll build knowledge of travel and tourism services and how they are managed.

How you will learn

You'll learn through classroom-based sessions at The City of Liverpool College - Duke Street. Teaching is delivered full-time over 35 weeks, with around 12 hours of timetabled study per week. Assessment is through coursework and unit-based tasks. You'll complete specialist units that build your knowledge of aviation operations and travel and tourism.

What you will need to bring

The City of Liverpool College - Duke Street will confirm what you need before you start.

Where next

Jobs you could do

  • Travel consultant, advises customers on holidays and travel arrangements.
  • Ground crew operative, supports airport operations and passenger services.
  • Check-in agent, assists passengers at airport departure desks.
  • Customer service advisor, handles enquiries for travel and tourism businesses.
  • Cabin crew, requires further training and airline recruitment; this course is a strong starting point.

What you could study next

  • Aviation Operation Level 3 Extended Diploma, the second year of this programme at The City of Liverpool College - Duke Street, deepens your aviation knowledge.
  • HNC in Aviation or Travel and Tourism (Level 4), a natural next step after completing both years of the Level 3 programme.
  • Foundation Degree in Travel, Tourism or Aviation Management (Level 5), for those looking to move into supervisory or management roles.
Apply on liv-coll.ac.uk →
Apply now →

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