Free Level 3 Travel and Tourism Course in Burnley. Classes run at Burnley College, full-time over two years. You'll need five GCSEs at Grade 5 or above, including English and Maths, or a relevant Level 2 qualification. The course covers customer service, cabin crew, travel destinations, aviation, resort representatives, cruise, and events. You'll also complete a work experience placement as part of your studies. This level 3 travel and tourism qualification is awarded by NCFE.
Who this course is for
Develop outstanding and invaluable interpersonal skills to prepare you for your chosen career in the Travel and Tourism or Hospitality industry. There are nine modules in each year of the course including: cabin crew, customer service, travel destinations, resort representatives, cruise, airports/airlines and many more. Practical assessments that take place are demonstrations, presentations and role plays. Taking part in College events, work experience and trips will also be used for assessment purposes to ensure you demonstrate the correct skills, knowledge and behaviours required for the industry, and make up a large portion of the course. You may progress to a job role within the Travel, Tourism, Hospitality and Events sector, or further study
Entry requirements
5 GCSEs at Grade 5
or above including English and Mathematics or a relevant Level 2 qualification.
What you will learn
You'll develop customer service skills for the travel and tourism industry.
You'll study cabin crew roles, responsibilities, and working practices.
You'll explore travel destinations, visitor attractions, and tour guiding.
You'll learn about aviation, airports, and airlines.
You'll study resort representatives and cruise sector operations.
You'll understand the UK conference and events industry.
You'll learn how travel agents work and how holidays are packaged and sold.
You'll complete a work experience placement to apply your skills in a real industry setting.
How you will learn
Learning is classroom-based with a strong practical element. Assessment methods include demonstrations, presentations, and role plays. You'll also be assessed through participation in college events, work experience, and industry trips. These practical assessments make up a large portion of the course and are designed to show the skills, knowledge, and behaviours employers in travel, tourism, hospitality, and events expect.
What you will need to bring
The centre will provide most materials. Burnley College will confirm anything else you need before you start.
Where next
Jobs you could do
Cabin crew member: working on short or long-haul flights for an airline.
Travel agent: advising customers and booking holidays and travel packages.
Resort representative: supporting holidaymakers at overseas destinations.
Tour guide: leading groups at visitor attractions or on organised tours.
Events coordinator: planning and running conferences, exhibitions, or corporate events.
Airport customer service agent: assisting passengers at check-in, gates, or information desks.
Cruise ship hospitality staff: working in guest services or entertainment on cruise liners.
What you could study next
A Level 4 or 5 Higher National Certificate (HNC) or Higher National Diploma (HND) in Travel and Tourism or Hospitality Management, offered at many colleges and universities, can take you into management-level roles.
A degree in Tourism Management, Events Management, or Hospitality gives you a route into graduate-level positions across the sector.
Airline-specific training programmes, such as cabin crew induction courses, build directly on this qualification for those aiming for flight-based roles.
