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Free Level 3 Team Leader Training Online – Folkestone and Hythe District Council

CostFREE
Duration12 months
LevelLevel 3
DeliveryOnline
StartFlexible
Awarding bodyCity & Guilds awarding body

About this course

Free Level 3 Team Leader Training. Study online at your own pace, fitting learning around your work and other commitments. The course takes 12 months and is designed for people currently working as, or moving into, a team leader, supervisor, or first line manager role. You'll need Maths and English at GCSE grade C or above (or equivalent), plus current or upcoming experience in a team leader role. Topics cover managing and developing team members, planning workloads, delivering operational plans, and building working relationships.

Who this course is for

This course is suitable for current or aspiring Managers, Team Leaders or Supervisors in a first line management role, either with operational/project responsibilities or responsibility for managing a team.

Your responsibilities might include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. If you don’t currently do these things, you will need to agree opportunities to do so during this course - we can advise further.

It will be useful for those who want to strengthen their current practice, or who aspire to become leaders of the future. There is a strong work-based element to this course, and you will be working towards a professional qualification and an apprenticeship at the same time.

Throughout this programme you will gain a detailed understanding of leadership and management practices that can be applied immediately in the workplace.

Entry requirements

Maths & English GCSE Grade C and above/Functional Skills/CSE/overseas equivalent. Current experience as Team Leader, or opportunities to undertake the required activities.

What you will learn

  • You'll develop skills in managing, supporting, and developing team members day to day.
  • You'll learn how to plan and monitor workloads and allocate resources effectively.
  • You'll build techniques for delivering operational plans and hitting targets.
  • You'll practise resolving problems as they arise within a team or project.
  • You'll develop approaches to building relationships with colleagues, stakeholders, and external partners.
  • You'll learn how to manage projects and take responsibility for outcomes.
  • You'll strengthen your understanding of your own leadership style and how to apply it.

How you will learn

Learning takes place online, so you can study when it suits you. Assessment is work-based, meaning you'll gather evidence from your actual role as a team leader or supervisor. This typically includes a portfolio of workplace evidence, observations, and professional discussions. You'll need to be in a role where you can carry out team leader responsibilities and collect the evidence required for the qualification.

What you will need to bring

The centre will provide most materials. Folkestone and Hythe District Council will confirm anything else you need before you start. You will need access to a suitable workplace where you can carry out team leader or supervisory responsibilities and gather evidence for your portfolio.

Where next

Jobs you could do

  • Team leader: lead a team in any sector, day to day.
  • Supervisor: oversee staff and operations in retail, logistics, or services.
  • First line manager: manage frontline teams in public or private organisations.
  • Operations coordinator: plan resources and keep projects on track.
  • Project coordinator: support delivery of projects across departments.
  • Section manager: run a defined area or function within a larger organisation.

What you could study next

  • Level 5 Diploma in Management and Leadership (City and Guilds or CMI) - the natural next step for experienced team leaders moving into middle management.
  • CIPD Level 3 Foundation Certificate in People Practice - if your role involves HR responsibilities such as recruitment, performance, or employee relations.
  • Level 5 Operations or Departmental Manager Apprenticeship - combines work-based learning with a higher-level management qualification.

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