Level 3 Food and Beverage Service Supervision Course in Birmingham. Classes run at Longbridge Campus, full-time during the day. You'll need a Level 2 qualification in Food and Beverage Service, or relevant experience in a supervisory or customer-facing role. The course covers team leadership, managing customer service, health and safety, stock control, and overseeing food and beverage operations. You'll also develop skills in delivering high-quality guest experiences in professional hospitality settings. The course runs for one year.
Who this course is for
The Level 3 Diploma in Professional Food & Beverage Service Supervision is designed for those looking to take on supervisory or management roles in the hospitality industry. This advanced course covers a range of skills, including team leadership, managing customer service, and overseeing food and beverage operations. You’ll also gain expertise in health and safety regulations, stock control, and providing exceptional guest experiences. This qualification equips you to lead teams and ensure smooth service in high-end restaurants, hotels, and catering establishments.
Entry requirements
You should have completed a Level 2 qualification in Food & Beverage Service or have relevant industry experience in a supervisory or customer-facing role. Strong communication and leadership skills, alongside a passion for hospitality, are essential to succeed in this course.
What you will learn
You'll develop team leadership skills for professional hospitality environments.
You'll learn how to manage customer service standards across food and beverage operations.
You'll gain knowledge of health and safety regulations relevant to catering and hospitality.
You'll practise stock control and resource management.
You'll build skills in planning and overseeing service delivery in restaurants, hotels, and catering settings.
You'll take on supervisory tasks, supporting peers during live service sessions.
You'll learn how to provide exceptional guest experiences in high-end hospitality environments.
How you will learn
You'll learn through a mix of classroom-based theory lessons and practical training in hospitality settings. Assessment includes practical tasks, group activities, and supervisory exercises during live service sessions at Longbridge Campus. You'll apply your skills in real service environments, taking responsibility for supporting and guiding your peers. Experienced tutors provide guidance and industry insight throughout the course.
What you will need to bring
The centre will provide most materials. Longbridge Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Restaurant supervisor: oversee front-of-house service and staff.
Food and beverage team leader: manage daily service operations in hotels or restaurants.
Banqueting supervisor: coordinate event dining and hospitality service.
Bar supervisor: lead bar teams and manage stock and service standards.
Catering supervisor: oversee food service in contract or institutional catering.
Events coordinator: support planning and delivery of hospitality events.
What you could study next
Level 4 Diploma in Hospitality Management: moves you into senior management roles across hotels, restaurants, and events venues.
Foundation Degree in Hospitality or Business Management: a higher education route for those aiming toward operations or general management.
Apprenticeship at Level 4 or above: combine work experience with further study in hospitality leadership.
