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Level 2 Food and Beverage Service Course in Birmingham

CostFree if you're eligible
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start1 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body

Free or reduced fees may be available, depending on your circumstances. Contact South & City College Birmingham for more info.

Apply now →Check if you're eligible

About this course

Level 2 Professional Food and Beverage Service Course in Birmingham. Classes run at Longbridge Campus, full-time during the day. You'll cover customer service, table service, food and drink preparation, and barista skills. The course takes one year and includes hands-on practice in restaurant and café settings alongside classroom theory. Entry requirements include at least a GCSE grade 2 or above in English, or a Level 1 Functional Skills English qualification. If you don't have evidence of a recognised English qualification, you'll complete an initial assessment at the start.

Who this course is for

The Level 2 Diploma in Professional Food & Beverage Service provides you with the skills and knowledge needed to excel in the hospitality industry. You’ll learn essential techniques in customer service, food and drink preparation, table service, and barista skills. This course prepares you for roles in restaurants, hotels, cafés, and bars, ensuring you’re ready to deliver exceptional service in any professional setting.

Entry requirements

It’s ideal for those with a passion for the hospitality industry and a desire to learn about food and beverage service. Strong communication skills and a positive attitude are key to success in this course. * Additionally, you should have at least a minimum of a GCSE grade 2 or above in English language or a Level 1 in Functional Skills English.*

What you will learn

  • You'll develop customer service techniques for professional hospitality settings.
  • You'll practise table service skills used in restaurants and hotels.
  • You'll learn food and drink preparation methods.
  • You'll build barista skills for café and bar environments.
  • You'll handle customer interactions confidently in a service setting.
  • You'll understand the standards expected in professional food and beverage service.

How you will learn

You'll learn through a mix of practical, hands-on training and classroom-based theory. Practical sessions take place in restaurant and café environments, including live service sessions. The course includes group activities, demonstrations, and practical assessments. Experienced tutors guide you through service techniques, customer interaction, and food and drink preparation throughout.

What you will need to bring

The centre will provide most materials. Longbridge Campus will confirm anything else you need before you start.

Where next

Jobs you could do

  • Waiter or waitress: serving customers in restaurants and hotels
  • Bar staff: preparing and serving drinks in bars and pubs
  • Barista: making coffee and running café service
  • Food and beverage assistant: supporting service in hotels and venues
  • Restaurant supervisor: overseeing front-of-house service teams
  • Bar supervisor: managing bar operations and staff

What you could study next

  • Level 3 Diploma in Food and Beverage Service: the next step if you want to move into supervisory or management roles in hospitality.
  • Apprenticeship in Hospitality Supervision: combines work and study, leading toward a supervisory role in a restaurant, hotel, or bar.

Both routes build on the skills you gain in this professional food and beverage service qualification.

Apply on sccb.ac.uk →Check if you're eligible
Apply now →Check if you're eligible

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