Free Level 3 Business Admin Course in Coventry

CostFREE
Duration12 months
LevelLevel 3
DeliveryClassroom based
StartFlexible
Study modeFull-time
AttendanceDaytime
Awarding bodyHighfield Awarding Body awarding body

About this course

Free Level 3 End-Point Assessment for ST0070 Business Administrator Course in Coventry. Classes run at Coventry & Warwickshire Chamber Training. This is the final assessment stage of the Business Administrator apprenticeship standard, completed over 12 months. It covers the knowledge, skills, and behaviours built throughout the apprenticeship, applied across sectors including public, private, and charitable organisations. Roles can span administration, customer service, personal assistance, and team coordination. No specific entry requirements apply, though grade 4/C or above in maths and English is desirable.

Who this course is for

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.

Entry requirements

There are no specific entry requirements, although those with grade 4/C or above in either maths and English is desirable.

What you will learn

  • You'll demonstrate how to manage and improve administrative services in a workplace setting.
  • You'll show your ability to work independently and as part of a team to meet agreed targets.
  • You'll apply communication skills across written, verbal, and digital formats.
  • You'll use a range of software and IT tools to produce high-quality information.
  • You'll evidence your understanding of how business administration operates across different sectors.
  • You'll show how to develop, implement, and maintain administrative processes.
  • You'll demonstrate behaviours that support your own progression toward management responsibilities.

How you will learn

The end-point assessment is delivered through classroom-based sessions at the centre. Assessment is conducted by Highfield and typically includes a knowledge test, a portfolio-based interview, and a project or presentation. These methods assess the knowledge, skills, and behaviours developed throughout the apprenticeship. The centre will confirm the exact assessment schedule and preparation support before your EPA begins.

What you will need to bring

The centre will provide most materials. Coventry & Warwickshire Chamber Training will confirm anything else you need before you start.

Where next

Jobs you could do

  • Business Administrator: coordinating office functions and administrative processes
  • Office Manager: overseeing day-to-day business operations
  • Personal Assistant: supporting senior staff with scheduling and correspondence
  • Customer Service Adviser: handling queries and maintaining client records
  • Receptionist: front-of-house administration in any sector
  • Team Coordinator: organising workflows and supporting colleagues
  • Data Administrator: managing records and information systems

What you could study next

  • Level 3 Diploma in Business Administration: deepen your formal qualification alongside or after the apprenticeship.
  • Level 4 Higher Apprenticeship in Business and Professional Administration: move toward management-level roles.
  • CMI Level 5 Diploma in Management and Leadership: a strong next step if you're aiming for a management position.
  • AAT Level 3 Accounting Qualification: useful if your administrative role has a finance focus.

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