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Free Level 3 Business Admin Course in Hackney

CostFREE
Duration20 weeks
LevelLevel 3
DeliveryClassroom based
StartFlexible
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body
Apply now →

About this course

Free Level 3 Business Administration Course in Hackney. Classes run at ELATT Shoreditch. You'll study full-time during the day, completing the course in 20 weeks. The course covers business communication, office software, administration processes, and the skills needed to work effectively in a professional environment. To join, you'll need English at Level 1 (Functional Skills, GCSE, ESOL or equivalent) and basic IT skills. Bring any prior qualification certificates to your first assessment meeting; if you don't have them, you'll complete a short English and IT assessment instead.

Who this course is for

The course will teach you how to work and communicate effectively in a business environment and learn the language of business. You will gain practical knowledge and skills and a qualification that will help you move into a career as a Secretary, Receptionist, Administrator, Personal Assistant, Office Supervisor, Team Leader or Manager.

You will become familiar with the software used widely in business and day to day in these roles.

This course will equip you with skills to work in an office supported by expert advice from experienced teachers. We also support you with employability, including opportunities to speak to industry professionals and access mentoring, volunteering and work experience.

Entry requirements

English: Level 1 (Functional Skills, GCSE, ESOL or equivalent) IT: Basic Skills Please bring your prior qualification certificates with you to your first Assessment meeting. If you don't have your certificates, we'll ask you to complete a short English and IT assessment so that we can make sure you're ready for this course.

What you will learn

  • You'll develop professional written and verbal communication skills for a business environment.
  • You'll learn how to manage business documents, records, and correspondence.
  • You'll gain practical skills in the software used day-to-day in office roles.
  • You'll understand how to organise workloads, manage priorities, and meet deadlines.
  • You'll learn how to support teams, supervisors, and managers effectively.
  • You'll build knowledge of business processes and how organisations operate.
  • You'll develop customer service skills relevant to administrative roles.

How you will learn

You'll learn through classroom-based sessions at ELATT Shoreditch, with daytime classes five days a week across 20 weeks. Learning is hands-on and practical, covering real office tasks and business software. Assessment is ongoing throughout the course and includes written work, practical tasks, and portfolio evidence that demonstrates your skills and knowledge.

What you will need to bring

Bring any prior qualification certificates (English, IT, or equivalent) to your first assessment meeting. If you don't have them, ELATT Shoreditch will ask you to complete a short English and IT assessment on the day. The centre will confirm anything else you need before you start.

Where next

Jobs you could do

  • Administrator: general office administration in any sector
  • Receptionist: front-of-house and visitor management role
  • Secretary: supporting managers with correspondence and scheduling
  • Personal Assistant: one-to-one support for a senior professional
  • Office Supervisor: overseeing day-to-day admin operations
  • Team Leader: coordinating a small team in a business setting
  • Data Entry Clerk: maintaining records and databases accurately
  • Customer Service Advisor: handling queries and communications professionally

What you could study next

A free business administration course at Level 3 opens the door to several further qualifications. You could move into a Level 4 or Level 5 Diploma in Business Administration or Management, which suits supervisory and management roles. If people management interests you, a CIPD Level 3 Foundation Certificate in People Practice is a strong next step. For project-focused roles, a CMI Level 4 Award in Management and Leadership builds on the business knowledge you've gained.

Apply on elatt.org.uk →
Apply now →

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