Free Level 3 Business Admin Course. Work-based training at your workplace. You study while you work, putting your skills into practice in a real job role. The course covers the full range of business administration responsibilities, from managing communications and supporting teams to improving administrative services. It typically takes 15 months to complete. Entry requirements are discussed with you individually when you enrol. You'll earn a City and Guilds Diploma for the Business Administrator, a level 3 business admin qualification, with certificate.
Who this course is for
The role of the Business Administrator is to support and engage with different parts of the
organisation and interact with internal or external customers. Their role may involve working
independently or as part of a team and will involve developing, implementing, maintaining and
improving administrative services. The Business Administrator is expected to deliver their
responsibilities efficiently and with integrity, showing a positive attitude. They need to
demonstrate strong communication skills (both written and verbal) and adopt a proactive
approach to developing skills. They need to use their initiative, manage responsibilities and
own time, problem solving skills, decision making to mentoring or coaching others.
Entry requirements
Prior attainment to be discussed with each individual learner upon enrolling.
What you will learn
You'll develop strong written and verbal communication skills for internal and external audiences.
You'll learn how to plan, organise, and prioritise your own workload effectively.
You'll understand how to implement and improve administrative systems and processes.
You'll build skills in handling data, records, and documents with accuracy and integrity.
You'll learn how to support projects and contribute to team objectives.
You'll develop your understanding of how different parts of an organisation work together.
You'll practise professional behaviours, including showing initiative and working with integrity.
How you will learn
You learn on the job, applying your skills directly in your workplace. Assessment is through a portfolio of evidence gathered during your day-to-day work, along with observations by an assessor and professional discussions. A trained assessor will visit you at work to review your progress. You may also complete written tasks or knowledge assessments to demonstrate your understanding of business administration principles.
What you will need to bring
The centre will provide most materials. First College Lincs will confirm anything else you need before you start.
Where next
Jobs you could do
Business administrator, managing day-to-day office operations
Office manager, overseeing administrative functions for a team
Executive assistant, supporting senior managers and directors
Operations coordinator, keeping business processes running smoothly
Project support officer, assisting with planning and delivery
HR administrator, handling people and records administration
Customer services team leader, managing service and communications
What you could study next
Level 4 Higher National Certificate (HNC) in Business, for those wanting to move into management or specialist business roles.
Level 5 Operations or Departmental Manager Diploma, a step toward senior management.
Chartered Management Institute (CMI) Level 5 Diploma in Management and Leadership, recognised by employers for those moving into leadership positions.
CIPD Level 3 Foundation Certificate in People Practice, if you want to move into HR.
