Level 2 Travel and Tourism Course in Halesowen. Classes run at Halesowen College, full-time during the day over 36 weeks. Fees may apply depending on your age and circumstances, though fee remission may be available. Contact the Admissions department for details on 0121 602 7777. This travel and tourism qualification covers the knowledge and skills that underpin roles across the travel, tourism, and hospitality sectors. You'll explore destinations, customer service, and how the industry works.
Who this course is for
For information regarding the content of this course please contact the Admissions department on (0121) 602 7777, alternatively course information can be found on our website by visiting www.halesowen.ac.uk
Entry requirements
For information regarding the content of this course please contact the Admissions department on (0121) 602 7777, alternatively course information can be found on our website by visiting www.halesowen.ac.uk
What you will learn
You'll explore key destinations and how to match them to customer needs.
You'll learn how the travel and tourism industry is structured and how different sectors connect.
You'll develop customer service skills relevant to travel and tourism roles.
You'll study travel products, including holidays, transport, and accommodation options.
You'll understand how to handle customer enquiries and bookings professionally.
You'll examine factors that affect the travel industry, such as trends and sustainability.
How you will learn
You'll study in a classroom at Halesowen College, with a mix of taught sessions, group work, and individual tasks. Assessment is through assignments and coursework rather than formal exams. Contact the Admissions department on 0121 602 7777 or visit halesowen.ac.uk for full details on how the course is assessed.
What you will need to bring
The centre will provide most materials. Halesowen College will confirm anything else you need before you start.
Where next
Jobs you could do
Travel agent, helping customers plan and book holidays
Holiday rep, supporting tourists at UK or overseas destinations
Airline customer service agent, working at airports or check-in
Tour operator assistant, supporting the planning and sale of packages
Visitor attraction assistant, working at museums, theme parks, or heritage sites
Hotel receptionist, front-of-house role in hospitality
Cruise line customer service, working onboard or in reservations
What you could study next
Level 3 Diploma in Travel and Tourism: the natural next step if you want to move into supervisory or specialist roles in the sector.
Level 3 Diploma in Hospitality Management: broadens your options across hotels, events, and catering.
Level 2 or 3 Customer Service qualification: useful if you want to focus on service roles across travel and retail.
Speak to Halesowen College about which route suits your goals.
