Level 1 Travel and Tourism Course in Halesowen. Classes run at Halesowen College, full-time during the day. Fees may apply depending on your circumstances, though fee remission may be available. Contact the Admissions department for details. The course runs over 36 weeks and covers the core knowledge behind the travel and tourism industry, from customer service to destinations and travel products. It gives you a grounding in how the sector works and what roles within it involve. You'll finish with an NCFE Certificate in Travel and Tourism.
Who this course is for
For information regarding the content of this course please contact the Admissions department on (0121) 602 7777, alternatively course information can be found on our website by visiting www.halesowen.ac.uk
Entry requirements
For information regarding the content of this course please contact the Admissions department on (0121) 602 7777, alternatively course information can be found on our website by visiting www.halesowen.ac.uk
What you will learn
You'll explore how the travel and tourism industry is structured and how it operates.
You'll learn about popular travel destinations and what makes them attractive to visitors.
You'll develop an understanding of customer service in a travel and tourism context.
You'll study the range of products and services that travel businesses offer.
You'll look at how travel and tourism businesses market themselves to customers.
How you will learn
You'll study in a classroom at Halesowen College, full-time across the week. Learning is delivered through taught sessions, group activities, and coursework. Assessment is based on assignments and portfolio evidence rather than formal exams. Contact the Admissions department on (0121) 602 7777 or visit halesowen.ac.uk for full details on how the course is assessed.
What you will need to bring
The centre will provide most materials. Halesowen College will confirm anything else you need before you start.
Where next
Jobs you could do
Travel agent, helping customers plan and book trips
Holiday rep, supporting tourists at UK or overseas resorts
Visitor information assistant, working at tourist attractions or centres
Airline check-in agent, assisting passengers at airports
Tour operator assistant, supporting the planning of group travel
Hotel receptionist, welcoming and assisting guests
What you could study next
Level 2 Certificate or Diploma in Travel and Tourism. A natural next step that goes deeper into the industry and opens more job opportunities.
Level 2 Diploma in Customer Service. Useful if you want to build on the customer-facing skills developed in this course.
Level 3 Travel and Tourism qualification. For those who want to move into supervisory or specialist roles in the sector.
