Free Level 2 Team Leading Course in Northallerton. Evening classes at Northallerton Adult Education let you fit study around your existing work. The course covers the principles of leading a team, from motivating people and managing performance to communicating with colleagues and understanding your responsibilities as a team leader. Sessions run for 4 hours.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the role and responsibilities of a team leader
You'll learn how to motivate and support team members
You'll explore techniques for managing performance and giving feedback
You'll develop your understanding of communication within a team
You'll learn how to plan and allocate work across a team
You'll understand how to handle conflict and resolve issues at work
How you will learn
You'll learn through classroom-based sessions at Northallerton Adult Education. Assessment is based on written assignments and knowledge-based tasks that you complete as you work through the course. There are no formal exams. Your tutor will guide you through each topic in class, and you may complete some written work between sessions.
What you will need to bring
The centre will provide most materials. Northallerton Adult Education will confirm anything else you need before you start.
Where next
Jobs you could do
Team leader: supervise and support a small team day to day
Shift supervisor: oversee operations and staff during a shift
Section manager: manage a department or area within a business
Office coordinator: organise workflows and support a team in an office
Retail supervisor: lead a team on the shop floor
Customer service team leader: manage frontline customer service staff
What you could study next
Level 3 Certificate or Diploma in Management: the natural next step if you want to move into a more senior management role
Level 3 Award in Leadership and Management (ILM or CMI): widely referenced by employers for first-line managers
Level 3 NVQ Diploma in Management: a work-based qualification that assesses your management skills on the job
