Free Level 2 Team Leading Course. Study online. You can work through the course at your own pace, fitting study around your job, family, or other commitments. Over around 3 months, you'll cover the core skills of leading a team: motivating people, communicating clearly, managing workloads, and understanding your responsibilities as a leader. You'll need to be aged 19 or over and live in the North Yorkshire or Tees Valley area.
Who this course is for
Anyone aged 19+ looking to progress in the workplace or add skills to their CV to find employment
Entry requirements
Aged 19+
Reside in the North Yorkshire or Tees Valley area and have the right to live and work in the UK and lived in the UK or EU continuously for the previous three years before the start of learning.
Any questions please contact us.
What you will learn
You'll understand the role and responsibilities of a team leader.
You'll learn how to motivate and support team members.
You'll develop skills in planning and allocating work within a team.
You'll explore how to communicate effectively with your team and managers.
You'll learn how to manage conflict and handle difficult situations at work.
You'll understand equality, diversity, and inclusion in the workplace.
You'll learn how to monitor team performance and give constructive feedback.
How you will learn
You'll study entirely online, working through course materials at your own pace. Assessment is based on written assignments and knowledge-based questions that you complete and submit online. There are no exams to sit in person. Learning & Skills Darlington will support you through the process and let you know what's expected before you begin.
What you will need to bring
The centre will provide most materials. Learning & Skills Darlington will confirm anything else you need before you start.
Where next
Jobs you could do
Team leader: supervise and support a small team in any sector.
Supervisor: oversee day-to-day operations in retail, logistics, or hospitality.
Section manager: coordinate a team within a larger department.
Shift manager: lead a team across shift-based environments such as warehousing or catering.
Office coordinator: manage workflow and support staff in an admin setting.
Customer service team leader: lead frontline staff in a contact centre or retail environment.
What you could study next
Level 3 Award or Certificate in Leadership and Management (ILM or CMI): the natural next step if you want to move into a more senior management role.
Level 3 Diploma in Business Administration: broadens your management and admin skills for office-based roles.
Level 5 Diploma in Leadership and Management: suited to those aiming for middle or senior management positions.
