Free Level 2 Team Leading Course. Study online. You can work through this course at times that suit you, joining live sessions via Microsoft Teams on Tuesday to Friday mornings. Over 18 weeks, you'll build the knowledge and skills needed to lead and support a team effectively. Topics include communication, managing performance, planning and organising work, and understanding your responsibilities as a team leader. There are no entry requirements.
Who this course is for
The Purpose of the qualification is to develop the essential knowledge for all school staff, including safeguarding to protect pupils, effective communication with students, parents, and colleagues, and understanding the school context, such as policies, curriculum, and community. This foundation ensures a safe, inclusive, and well-managed learning environment.
Entry requirements
No entry requirements
What you will learn
You'll understand the role and responsibilities of a team leader
You'll learn how to communicate clearly and effectively with your team
You'll explore how to plan, prioritise, and organise work within a team
You'll develop knowledge of how to support and motivate team members
You'll learn how to monitor performance and give constructive feedback
You'll understand how to manage conflict and resolve problems in a team setting
You'll gain knowledge of relevant workplace policies, procedures, and legislation
How you will learn
The course runs online via Microsoft Teams. You'll attend live sessions from 11:00am to 12:30pm on Tuesdays, Wednesdays, Thursdays, and Fridays. Learning methods include videos, independent research, group work, case studies, question and answer activities, report writing, PowerPoint presentations, creating leaflets, and witness statements. Your tutor will give feedback on every assignment. One-to-one support is available, and daily group workshops run for extra help. You'll need a laptop or PC and internet access.
What you will need to bring
You'll need a laptop or PC and a reliable internet connection. SCCU Training will confirm anything else you need before you start.
Where next
Jobs you could do
Team Leader: supervise and support a small team day to day
Supervisor: oversee staff performance and workflow in a department
Section Manager: coordinate a team within retail, logistics, or operations
Shift Leader: manage a team across a specific shift or time period
Office Coordinator: organise tasks and support colleagues in an admin setting
Customer Service Team Leader: lead a frontline customer-facing team
What you could study next
Level 3 Diploma in Management: the next step if you want to move into a management role with broader responsibilities.
Level 3 Award or Certificate in Leadership and Management (ILM or CMI): widely referenced by employers when recruiting line managers and department leads.
Level 3 NVQ Diploma in Business Administration: useful if your team leader role sits within an office or admin environment.
