Free Level 2 Business Admin Course. Study online. You join live sessions via Microsoft Teams on Tuesday to Friday mornings, so you can fit a level 2 business admin qualification around other commitments without travelling to a centre. The course covers the core principles of business administration, from communication and record-keeping to working in a team and supporting day-to-day office operations. It typically takes 17 weeks to complete. A free business admin course for adults with no entry requirements means an initial assessment is used to confirm the course is the right fit for you.
Who this course is for
This course helps you recognise when someone may be struggling with their Mental Health and gives you the confidence to offer support in a safe, caring way. You’ll learn practical skills, communication techniques and how to promote wellbeing at work. It’s ideal if you want to better understand others or step into support roles. Progression includes Level 3 Mental Health or wider wellbeing and people-focused pathways.
Entry requirements
No entry requirements
What you will learn
You'll understand how business organisations are structured and how they operate day to day.
You'll develop written and verbal communication skills used in professional settings.
You'll learn how to manage and store information and records accurately.
You'll explore how to work effectively as part of a team and support colleagues.
You'll understand the principles of customer service in a business context.
You'll learn how to plan and prioritise tasks to meet deadlines.
You'll develop skills in producing business documents, reports, and presentations.
How you will learn
The course is delivered online via Microsoft Teams. You attend live sessions from 11:00am to 12:30pm on Tuesdays, Wednesdays, Thursdays, and Fridays. Learning methods include videos, independent research, group work, case studies, question and answer activities, report writing, PowerPoint presentations, creating leaflets, and witness statements. Your tutor gives feedback on every assignment. One-to-one support is available, and daily group workshops cover areas you find challenging. You will need a laptop or PC and internet access.
What you will need to bring
You will need a laptop or PC and a reliable internet connection. SCCU Training will confirm anything else before you start.
Where next
Jobs you could do
Business Administrator: general admin support across most sectors
Office Administrator: day-to-day coordination in an office environment
Receptionist: front-of-house admin and customer-facing duties
Administrative Assistant: supporting teams with documents and scheduling
Data Entry Clerk: accurate input and management of business records
Team Administrator: organising meetings, communications, and office tasks
What you could study next
Level 3 Business Administration Qualification: deepens your knowledge and opens doors to supervisory and management roles.
Level 3 Team Leader or Supervisor Apprenticeship: combines on-the-job experience with a recognised qualification for those moving into team leadership.
Level 2 or 3 Customer Service Qualification: a natural step if you want to specialise in client-facing roles within a business setting.
