Level 2 Team Leading Course. Study online at your own pace, fitting learning around your work and life. The course is funded for all learners regardless of age, so there are no fees to pay. Over 12 weeks, you'll build the knowledge and skills needed to lead a team confidently. Topics cover team communication, planning and organising work, managing performance, and supporting team members. This level 2 team leading qualification is a practical step forward if you're new to a leadership role or preparing to move into one.
Who this course is for
This qualification is aimed at learners who wish to gain further skills to develop their careers and progress in the workplace. It is suitable for anyone who is new to a team-leading role, or those who are hoping to become a team leader as they advance their careers.
What you will learn
You'll understand the responsibilities of a team leader and how to carry them out effectively.
You'll learn how to plan and allocate work across a team.
You'll develop skills in motivating and supporting team members.
You'll explore how to communicate clearly with your team and with managers.
You'll understand how to monitor team performance and give feedback.
You'll learn how to handle conflict and difficult situations within a team.
You'll understand equality, diversity, and inclusion in the workplace.
How you will learn
You'll complete written assignments and knowledge-based assessments online. Work is submitted digitally and assessed by a tutor. The course is self-paced, so you can study when it suits you. You'll work through structured learning materials covering each topic before completing the relevant assessment.
What you will need to bring
The centre will provide most materials. Impact Futures The Urban Building will confirm anything else you need before you start.
Where next
Jobs you could do
Team Leader: supervise and support a small team day to day.
Supervisor: oversee staff in retail, hospitality, logistics, or similar settings.
Section Manager: manage a defined area or function within a larger team.
Shift Leader: coordinate staff and operations across a shift.
Floor Manager: lead frontline staff in a customer-facing environment.
Operations Coordinator: support the smooth running of a team or department.
What you could study next
Level 3 Diploma in Management: the next step if you want to move into a full management role.
Level 3 Award in Leadership and Management (ILM or CMI): widely used by employers developing team leaders into managers.
Level 3 NVQ Diploma in Business Administration: useful if your team leading role sits within an office or admin environment.
