Level 2 Business Skills Course in Plymouth

CostFree if you're eligible
Duration10 months
LevelLevel 2
DeliveryClassroom based
StartFlexible
Study modePart-time
AttendanceDaytime
Awarding bodyNCFE awarding body

Free if you're unemployed or on a low income. Contact Achievement Training for more info.

About this course

Level 2 Skills for Business Course in Plymouth. Classes run at Achievement Training Plymouth, part-time during the day.

The course may be free depending on your age or circumstances. If you're 16 to 18 years old, it's likely free. If you're 19 or over, fees may apply, though you may still qualify at no cost.

You'll study how to work effectively in a business environment. Units cover customer service, producing documents, solving problems, communicating professionally, and managing your own performance. The course typically takes 10 months to complete.

You'll finish with an NCFE Level 2 Diploma in Skills for Business.

Who this course is for

This qualification is ideal for learners who want to develop an understanding of the essential skills required to work successfully in a business environment, and gives them an understanding of business culture and responsibilities.

Entry requirements

Students will be invited to attend an informal interview which will support your application.

What you will learn

  • You'll develop customer service skills in a business setting.
  • You'll learn to produce professional documents.
  • You'll practise solving problems in a workplace context.
  • You'll build skills for working with others and contributing to projects.
  • You'll learn how to communicate professionally with colleagues.
  • You'll understand how to manage and improve your own performance.
  • You'll explore how different roles and departments work within an organisation.

How you will learn

You'll learn through classroom sessions at Achievement Training Plymouth. Your tutor will guide you through the course and provide a structured programme. Assessment is through coursework and portfolio evidence. The qualification is graded at Pass, Merit, Distinction, or Distinction*.

What you will need to bring

The centre will provide most materials. Achievement Training Plymouth will confirm anything else you need before you start.

Where next

Jobs you could do

  • Business administrator, supports the day-to-day running of an office.
  • Admin assistant, handles correspondence, filing, and scheduling.
  • Customer service assistant, deals with customer queries and orders.
  • Office coordinator, organises meetings and manages office supplies.
  • Data entry clerk, inputs and maintains business records.

What you could study next

  • Level 3 Business Administration Qualification, a natural next step for those wanting to move into supervisory or senior admin roles.
  • Level 3 Customer Service Qualification, builds on the customer service units in this course.
  • Level 2 Functional Skills in English or Maths, useful if you want to strengthen your core skills alongside your business knowledge.

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