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Free Level 2 Business Skills Course Online

CostFREE
Duration10 months
LevelLevel 2
DeliveryOnline
StartFlexible
Awarding bodyNCFE awarding body
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About this course

Free Level 2 Skills for Business Course. Study online at your own pace, fitting learning around your other commitments. The course is free for 16 to 18 year olds, for those aged 19 to 23, and for those who are unemployed and receiving ESA. It may also be free if you work and earn under £18,525 a year.

The course covers the core skills employers look for in a business setting. You'll learn how to communicate professionally, solve problems, manage your own performance, and work effectively with others. Units also cover customer service, producing documents, contributing to projects, and responding to change in a business environment. The course typically takes 10 months to complete.

You'll finish with an NCFE Level 2 Diploma in Skills for Business.

Who this course is for

This qualification is ideal for learners who want to develop an understanding of the essential skills required to work successfully in a business environment, and gives them an understanding of business culture and responsibilities.

Entry requirements

Students will be invited to attend an informal interview which will support your application.

What you will learn

  • You'll learn how to deliver customer service in a business environment.
  • You'll develop skills to produce professional documents.
  • You'll practise solving problems in a workplace context.
  • You'll learn how to work effectively with others as part of a team.
  • You'll build professional communication skills for a business setting.
  • You'll learn how to contribute to running a project.
  • You'll develop strategies to manage and improve your own performance.
  • You'll understand how to respond to change in a business environment.

How you will learn

You'll study online, working through units at your own pace. Assessment is through a portfolio of evidence and coursework, showing what you've learned across each unit. You'll be invited to an informal interview before you start, so the course team can understand your goals and confirm the course is right for you. A tutor will support you throughout.

What you will need to bring

Achievement Training will confirm anything you need before you start. Most materials are provided as part of the online course.

Where next

Jobs you could do

  • Business administrator, supports the day-to-day running of an office or team.
  • Admin assistant, handles correspondence, filing, and scheduling for a business.
  • Customer service assistant, responds to customer queries and resolves issues.
  • Office coordinator, organises meetings, documents, and office processes.
  • Data entry clerk, inputs and maintains accurate records for a business.
  • Receptionist, manages front-of-house duties and supports office operations.

What you could study next

  • Level 3 Business Administration Qualification, a natural next step if you want to move into a more senior admin or management role.
  • Level 3 Customer Service Qualification, builds on the customer service skills covered in this Diploma.
  • Level 2 or Level 3 AAT Accounting Qualification, a good route if you want to move into finance or bookkeeping within a business setting.
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