Free Level 2 Business Skills Course in Wakefield

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start30 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body

About this course

Free Level 2 Skills for Business Course in Wakefield. Classes run at Wakefield College, full-time during the day.

The course runs for one year. You'll build communication skills and practical techniques used in business workplaces. Units cover areas such as business communication, customer service, and working effectively in a team. You'll need a minimum of five GCSEs at grade 3 or above, or a Level 1 Business qualification to join.

You'll finish with an NCFE Diploma in Skills for Business.

Who this course is for

This study programme is designed to provide an interesting introduction to the world of business. You will have the opportunity to develop a range of skills and techniques essential for successful performance in working life. You will develop the communication skills needed for working in the business sector.

Take your first steps towards a career in business with this full-time study programme taught by dedicated professionals.

A mixture of classroom based learning and practical activities. Video and photographic evidence is used throughout the year to record progress.

As well as projects and assignments based on realistic workplace situations and activities. Learning methods will include classroom presentations, group work, research tasks, exhibitions and visits and guest speakers.

You will develop skills and benefit from our links with employers such as: Wakefield District Housing, We are Wakefield, Finance Yorkshire, and Juice Personnel.

Entry requirements

Minimum 5 GCSEs at Grade 9 - 3 OR Level 1 Business qualification

What you will learn

  • You'll develop communication skills for a business environment.
  • You'll learn how to work effectively as part of a team.
  • You'll practise customer service techniques used in real workplaces.
  • You'll build an understanding of how businesses operate day to day.
  • You'll develop organisational and administrative skills.
  • You'll gain practical experience through classroom activities and projects.

How you will learn

You'll learn through a mix of classroom sessions and practical activities. Teaching is delivered by subject specialists at Wakefield College. Assessment is through coursework, assignments, and practical tasks completed throughout the year. There are no formal written exams.

What you will need to bring

The centre will provide most materials. Wakefield College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Business Administrator, handles day-to-day office and admin tasks.
  • Admin Assistant, supports teams with scheduling, filing, and correspondence.
  • Customer Service Assistant, helps customers in person, by phone, or online.
  • Receptionist, manages front-of-house duties for a business or organisation.
  • Office Junior, provides general support across a busy office environment.

What you could study next

  • Level 3 Business Administration qualification, a natural next step if you want to move into more senior admin or management roles.
  • Level 3 Customer Service qualification, useful if you enjoy working with customers and want to specialise.
  • Level 2 Functional Skills in English or Maths, worth considering alongside or after this course if you need to strengthen those areas for employment.

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