Free Level 2 Information, Advice or Guidance Course in Selby. Classes run at Selby Adult Learning and Skills Service, part-time during the day. Each session is four hours, making it manageable alongside work or other commitments. You'll build knowledge to support people through information, advice, or guidance in a professional setting. This free information, advice or guidance course for adults is suited to those already working in a support, community, or advisory role who want a formal qualification to sit alongside their experience. You'll complete the TQUK Level 2 Certificate in Information, Advice or Guidance.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the principles and practices of information, advice, and guidance work.
You'll learn how to support clients in identifying their needs and options.
You'll develop skills in active listening and effective questioning.
You'll explore boundaries and referral processes in guidance settings.
You'll understand how to maintain confidentiality and work ethically.
You'll learn how to signpost clients to relevant services and resources.
How you will learn
Classes are classroom based and run part-time during the day at Selby Adult Learning and Skills Service. You'll learn through group discussion, tutor-led sessions, and practical activities. Assessment is through portfolio-based evidence and written tasks that reflect your understanding and practice. Your tutor will guide you through what evidence you need to gather as you progress through the course.
What you will need to bring
The centre will provide most materials. Selby Adult Learning and Skills Service will confirm anything else you need before you start.
Where next
Jobs you could do
Advice worker, helping people navigate services and options
Information and guidance officer in a community or charity setting
Employment adviser supporting people back into work
Housing support worker providing client-facing guidance
Careers adviser assistant in a school or college
Welfare benefits adviser in a local authority or third-sector role
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance: the natural next step if you want to take on more complex casework or move into a senior advisory role.
Level 3 Certificate in Counselling Skills: useful if you want to develop deeper listening and support skills alongside your guidance work.
Level 3 Award in Education and Training: worth considering if you'd like to move into delivering training or workshops yourself.
