Free Level 2 Information, Advice or Guidance Course in Scarborough. Classes run at Scarborough Adult Learning and Skills Service, part-time during the day. Sessions are four hours, making it straightforward to fit around other commitments. This free information, advice or guidance course builds on knowledge you already use in a supporting role, helping you develop the skills to give better guidance to the people you work with. It suits those already working or volunteering in advice, support, or community settings who want a recognised qualification to sit alongside their experience.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the principles and frameworks behind giving information, advice, or guidance.
You'll learn how to communicate clearly and sensitively with people seeking support.
You'll develop skills in signposting people to the right services and resources.
You'll explore boundaries and ethics in advice and guidance work.
You'll learn how to support people in making informed decisions.
You'll understand how to maintain confidentiality and handle sensitive information responsibly.
How you will learn
Learning takes place in the classroom at Scarborough Adult Learning and Skills Service. You'll take part in group discussions, practical activities, and tutor-led sessions. Assessment is through written assignments and portfolio evidence that you build up during the course. There are no formal exams.
What you will need to bring
The centre will provide most materials. Scarborough Adult Learning and Skills Service will confirm anything else you need before you start.
Where next
Jobs you could do
Information and advice worker, supporting people in community or charity settings
Guidance officer, helping clients navigate services and options
Support worker, providing information and signposting in care or social settings
Careers adviser, guiding people through employment and training choices
Welfare rights adviser, helping people understand benefits and entitlements
Community outreach worker, connecting people with local support services
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance: the natural next step if you want to take on more responsibility or move into a specialist advisory role.
Level 3 Certificate in Counselling Skills: useful if you work closely with people in emotional or personal support contexts.
Level 3 Award in Education and Training: worth considering if you want to move into teaching or training others in advice and guidance work.
