Free Level 2 Information, Advice or Guidance Course in Northallerton. Classes run at Northallerton Adult Education, part-time during the day. The course runs over 6 months, so you can fit study around other commitments. You'll build knowledge of how to give effective information, advice, and guidance to people in a range of settings. This free information, advice or guidance course for adults is suited to those already working or volunteering in a support, community, or advisory role who want a recognised qualification to sit alongside their experience.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll learn the principles and values that underpin information, advice, and guidance work.
You'll explore how to communicate clearly and appropriately with people seeking support.
You'll understand the boundaries of your role and when to refer someone to another service.
You'll develop knowledge of equality, diversity, and inclusion in guidance settings.
You'll learn how to help people identify their options and make informed decisions.
You'll understand how to maintain records and handle information confidentially.
How you will learn
You'll learn through classroom-based sessions at Northallerton Adult Education. Teaching is delivered in small group settings with tutor-led discussion and activities. Assessment is through written assignments and portfolio work that you build up over the 6 months. There are no formal exams. Your tutor will give feedback on your work throughout the course.
What you will need to bring
The centre will provide most materials. Northallerton Adult Education will confirm anything else you need before you start.
Where next
Jobs you could do
Advice worker, helping people navigate services and entitlements
Information and guidance officer in a community or charity setting
Employment adviser supporting people into work
Housing support worker providing guidance to tenants
Careers adviser assistant in a school or college
Volunteer coordinator with a guidance and support remit
Customer services adviser in a public sector organisation
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance: the natural next step if you want to take on more complex casework or move into a senior advisory role.
Level 3 Award in Education and Training: useful if you want to move into delivering guidance or training to others.
Level 3 Diploma in Advice and Guidance: a broader qualification recognised by many advice sector employers.
