Free Level 2 Information, Advice or Guidance Course in Widnes. Classes run at Riverside College Kingsway Campus, part-time during the day. Learning is blended, so you'll combine time at the centre with online study you can fit around other commitments. The course runs over six months. You'll develop the skills to give clear, impartial information, advice, or guidance to people in a range of settings. An initial assessment after you apply confirms the course is the right level for you.
Who this course is for
Aimed at 19+ learners
Entry requirements
Initial assessment after application
What you will learn
You'll understand the principles behind giving effective information, advice, or guidance.
You'll learn how to communicate clearly and impartially with people seeking support.
You'll explore how to identify and refer people to the right services and resources.
You'll develop skills in active listening and questioning techniques.
You'll learn how to maintain confidentiality and work within professional boundaries.
You'll understand equality, diversity, and inclusion in an advice or guidance context.
How you will learn
Learning is blended. You'll attend daytime sessions at Riverside College Kingsway Campus and complete online study in your own time. Assessment is through written assignments and portfolio evidence that you build up over the six months. There are no formal exams. Your work is assessed against the requirements of the TQUK qualification.
What you will need to bring
The centre will provide most materials. Riverside College Kingsway Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Information and advice worker - supporting people in community or charity settings
Careers adviser - helping people plan their next steps at work or in education
Benefits adviser - guiding people through welfare and financial support options
Housing support worker - advising on housing options and tenancy rights
Employment support worker - helping people find and keep work
Citizens Advice volunteer or paid adviser - giving free, impartial guidance to the public
Student support adviser - working in colleges or universities to support learners
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance - the next step if you want to take on more complex casework or move into a senior advice role.
Level 3 Certificate in Careers Information and Advice - relevant if you want to work specifically in careers guidance.
Level 4 Diploma in Career Guidance and Development - required if you want to work as a qualified careers professional in a regulated or specialist setting.
