Post A Job
Advertise Courses
Search Jobs
Search Courses

Free Level 2 Information, Advice and Guidance Course in Liverpool

CostFREE
Duration2 months
LevelLevel 2
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding bodyNCFE awarding body

About this course

Free Level 2 Information, Advice or Guidance Course in Liverpool. Classes run at 3D Training, daytime and flexibly over around 2 months. This free information, advice or guidance course is open to all applicants in the Liverpool City Region, aged 16 or above. You'll develop the skills to provide information, advice or guidance in a range of settings and roles. The course covers how to communicate clearly, support people effectively, and work within appropriate boundaries. Completing it earns you the NCFE Level 2 Certificate in Information, Advice or Guidance.

Who this course is for

This qualification is suitable for those working or looking to work in a range of roles where the provision of information, advice or guidance is a requirement.

Learners should be aged 16 or above to undertake this qualification.

Entry requirements

Open to all applicants in the Liverpool City Region

What you will learn

  • You'll learn how to provide accurate and relevant information to people seeking support.
  • You'll develop skills in active listening and clear communication.
  • You'll understand the boundaries of your role when giving advice or guidance.
  • You'll explore how to refer people to other services when needed.
  • You'll learn how to work in ways that respect people's rights and choices.
  • You'll understand equality, diversity and inclusion in advice and guidance settings.

How you will learn

You'll learn through classroom-based sessions at 3D Training in Liverpool. Assessment is through portfolio-based evidence and written tasks that reflect your understanding and practice. You'll gather evidence of your skills and knowledge as you progress through the course. Your tutor will support you throughout and guide you on what evidence to collect.

What you will need to bring

The centre will provide most materials. 3D Training will confirm anything else you need before you start.

Where next

Jobs you could do

  • Advice worker: supporting people with housing, benefits or employment queries
  • Guidance adviser: helping individuals explore education or career options
  • Support worker: providing information and signposting in care or community settings
  • Customer service adviser: handling enquiries in public-facing roles
  • Employability coach: helping people prepare for and find work
  • Community outreach worker: delivering information services in local settings
  • Welfare rights adviser: supporting people to access benefits and entitlements

What you could study next

  • Level 3 Certificate in Information, Advice or Guidance: the natural next step if you want to take on more complex casework or move into a senior advisory role.
  • Level 3 Award in Employability Skills: useful if you're moving into employment support or careers guidance work.
  • Level 3 Diploma in Advice and Guidance: a broader qualification for those building a career in a dedicated advice or guidance service.

Related courses at 3D Training

More courses near you