Free Level 2 Employability Skills Course in Birmingham – Reflections Training Academy

CostFREE
Duration7 months
LevelLevel 2
DeliveryClassroom based
StartFlexible
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body

About this course

Free Level 2 Employability Skills Course in Birmingham. Classes run at Reflections Training Academy, full-time during the day. This free employability skills course runs for around 7 months and covers the skills and knowledge you need to find work, progress in a role, or move into further study. There are no entry requirements. You'll have an initial assessment so the centre can plan your learning from the right starting point.

Who this course is for

This course is suitable if you are 16-19 and is designed to support an individual in successfully gaining a job, progressing in a chosen field, preparing the individual for further study and supporting the development of techniques required for successful independent living.

It is aimed at 16-19 year olds who want to live a more independent life, progress in education and/or their employment prospects; get into a job, develop on the job or move onto the next job, as they progress along the career ladder.

Entry requirements

No entry requirements

What you will learn

  • You'll develop job search skills, including writing CVs and preparing for interviews.
  • You'll learn how to communicate effectively in workplace settings.
  • You'll build skills for managing your time and working independently.
  • You'll explore how to set goals and plan steps toward employment or further study.
  • You'll practise the practical skills needed for day-to-day independent living.
  • You'll learn how to present yourself professionally to employers.

How you will learn

Learning takes place in the classroom at Reflections Training Academy, full-time during the day. You'll be assessed through a combination of coursework, practical tasks, and portfolio evidence. There are no exams to sit. Assessment is ongoing throughout the course, so you build your evidence as you learn.

What you will need to bring

The centre will provide most materials. Reflections Training Academy will confirm anything else you need before you start.

Where next

Jobs you could do

  • Customer service assistant - handling enquiries and supporting customers day to day.
  • Retail sales assistant - working on the shop floor in a customer-facing role.
  • Warehouse operative - picking, packing, and supporting logistics teams.
  • Receptionist - greeting visitors and managing front-of-house tasks.
  • Care assistant - supporting people with daily living in care settings.
  • Administrator - providing office support across a range of organisations.
  • Hospitality team member - working in hotels, cafes, or restaurants.

What you could study next

  • Level 2 Diploma in a vocational area (such as business administration, health and social care, or retail) - a natural next step if you want a qualification focused on a specific sector.
  • Functional Skills English and Maths at Level 2 - useful if you need recognised equivalents to GCSE English and maths for employment or further study.
  • Level 3 Certificate or Diploma in your chosen field - once you have a Level 2, a Level 3 qualification opens the door to supervisory roles and higher education.