Free Level 2 Business Course in Peterborough. Classes run at Nacro Education Centre Peterborough, daytime with flexible study across one year. You'll cover topics including self-employment, marketing, customer service, operations, and events planning. The course also builds employability skills such as team working, problem solving, and career planning. You build a portfolio of evidence as you work through each unit, so assessment is spread across the year rather than concentrated in exams.
Who this course is for
If you are thinking about a job in retail, this course will help you get there. You will learn all about selling skills, customer service, working in a team and supervising & managing other staff. At the end of the course, you’ll have the hands-on experience and confidence you need to take your next step.
What you will learn
You'll explore self-employment and what running a business involves.
You'll learn how to market and promote products and services.
You'll develop customer service skills used across business roles.
You'll study operations and how businesses manage day-to-day activity.
You'll plan and organise events as part of your practical learning.
You'll build employability skills including team working, problem solving, and personal budgeting.
You'll develop career planning skills to help you take your next step.
How you will learn
You learn in small classes with one-to-one support available. Assessment is through a portfolio of evidence built up as you complete each unit throughout the year. There are no formal written exams. You'll also take part in work experience as part of the course.
What you will need to bring
The centre will provide most materials. Nacro Education Centre Peterborough will confirm anything else you need before you start.
Where next
Jobs you could do
Business administrator, handling day-to-day office and operations tasks
Customer service advisor, supporting customers across phone, email, or in person
Marketing assistant, helping to promote products and services
Events coordinator, organising and running business or community events
Retail supervisor, leading a small team on the shop floor
HR administrator, supporting recruitment and staff records
What you could study next
Level 3 Business Administration Diploma, a natural next step if you want to move into more senior office or operations roles.
Level 3 Marketing Qualification, for those who want to specialise in promoting products and brands.
Business Apprenticeship at Level 3, combining paid work with structured training in a real business setting.
Level 2 Functional Skills in English or Maths, useful alongside your business qualification if you want to strengthen your core skills for further study or employment.
