Free Level 1 Introduction to the Hospitality Industry Course in Great Yarmouth. Classes run at East Coast College Great Yarmouth Campus, full-time during the day. This City and Guilds introduction to the hospitality industry qualification covers the core skills and knowledge employers look for in hospitality roles. The course runs for around 600 hours. You'll have an initial assessment to make sure this is the right level for you. A free introduction to the hospitality industry course for adults and school leavers alike, it opens doors to entry-level work in hotels, restaurants, and catering.
Who this course is for
Hospitality L1 Award E&T [St Eds] (FZI00AAAL1 26/27GA) is based in the Subcontracting department and is designed to help you develop skills in this area. We have chosen CG as the exam board for this course.
Entry requirements
Entry requirements available on request.
What you will learn
You'll explore how the hospitality industry is structured and how different sectors operate.
You'll develop an understanding of customer service standards in hospitality settings.
You'll learn about food safety and hygiene practices relevant to hospitality work.
You'll build knowledge of health and safety responsibilities in the workplace.
You'll gain an introduction to working as part of a hospitality team.
You'll understand the range of roles and career routes available in the industry.
How you will learn
You'll learn through classroom-based sessions at East Coast College Great Yarmouth Campus. Assessment is through coursework and practical tasks set by City and Guilds. Your progress will be reviewed throughout the course. The centre will confirm the full assessment details before you start.
What you will need to bring
The centre will provide most materials. East Coast College Great Yarmouth Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Hospitality team member: front-of-house or back-of-house entry roles
Hotel receptionist: welcoming guests and handling bookings
Waiter or waitress: serving customers in restaurants and cafes
Bar staff: working in pubs, bars, and hotel lounges
Kitchen assistant: supporting chefs in food preparation
Catering assistant: serving food in canteens, schools, or events
What you could study next
Level 2 Award or Certificate in Hospitality and Catering: builds on your Level 1 and prepares you for more responsibility in hospitality roles.
Level 2 NVQ in Food and Beverage Service or Professional Cookery: practical, workplace-based qualifications that support progression into skilled hospitality work.
Hospitality Team Member Apprenticeship (Level 2): combines paid work with structured training, recognised by employers across the sector.
