"If you are interested in enrolling on this course, please contact 0161 253 5772.
This course will help you build your confidence and practical skills for working in business and finance. It is a good starting point if you are new to this area, returning to learning, or thinking about getting a job in an office or business setting.
You will learn useful skills that you can use in many different job roles, such as administration, customer service, reception, and basic office work. The course will also help you move on to further study, training, or employment.
What will I learn?
By the end of the course, you will be able to:
Handle phone calls in a confident and professional way, including taking messages and responding to simple enquiries Understand how to behave in a workplace, including being professional, polite, and reliable Create simple business documents such as emails, letters, and forms Use office equipment safely, such as printers and photocopiers Write clearly for different purposes, including emails and short reports Communicate effectively with other people, both face to face and in writing Understand how businesses and finance work at a basic level Explore different job roles and opportunities in business and finance "
Jobs you could do
What you could study next
