Free Entry Level Business and Retail Course in Milton Keynes. Classes run full-time during the day at Milton Keynes College Chaffron Way Campus. This entry level business and retail qualification covers the core knowledge and skills used in business and retail environments. The course runs over one year. You'll have an initial assessment to make sure this is the right level for you. The centre will use it to plan your learning.
Who this course is for
See College website for details
Entry requirements
See College website for details
What you will learn
You'll learn how businesses and retail operations work day to day.
You'll develop customer service skills used in retail and business settings.
You'll practise handling transactions and working with money.
You'll explore how to communicate professionally with customers and colleagues.
You'll build an understanding of stock, products, and merchandising basics.
You'll learn how to follow workplace rules and health and safety procedures.
How you will learn
You'll learn through classroom-based sessions at the campus. Assessment is carried out through coursework, practical tasks, and observation in class. There are no formal written exams. Your tutor will assess your progress throughout the course, and you'll build a portfolio of evidence to show what you've learned.
What you will need to bring
The centre will provide most materials. Milton Keynes College Chaffron Way Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Sales assistant, serving customers on a shop floor
Retail cashier, handling payments and transactions
Stock room assistant, managing deliveries and stock levels
Customer service advisor, supporting customers in store or by phone
Warehouse operative, picking and packing orders
Market stall assistant, selling goods directly to the public
What you could study next
Level 1 Certificate in Retail Skills. A natural next step that builds on your entry level business and retail certificate and opens more job roles.
Level 1 Award or Certificate in Business Administration. Useful if you want to move into office-based or admin work.
Level 2 Diploma in Retail Skills. A further step toward supervisory roles in retail and business environments.
