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Free CIH Level 3 Housing Practice Course in Durham

CostFREE
Duration1 year
LevelLevel 3
DeliveryClassroom based
Start2 Feb 2027
Study modePart-time
AttendanceDaytime
Awarding bodyCIH
Apply now →

About this course

Free CIH Housing Practice Course in Durham. Classes run at New College Durham, part-time during the day, one day a week over one year. This makes it manageable alongside work or other commitments. You'll build knowledge of housing services, housing law, and how housing organisations operate. The course is aimed at people aged 19 or over, whether you're already working in the housing sector or looking to move into it. All students become registered student members of the Chartered Institute of Housing for the duration of the programme.

Who this course is for

Course may be subject to change.

This course is aimed for people aged 19 years or over.

This programme will equip those currently working, or wishing to work in the housing sector, with key skills and expert knowledge, while providing an accredited qualification.

It is also an excellent introduction to the different housing related services provided by organisations. All students will become registered student members of Chartered Institute of Housing for the duration of this programme.

Entry requirements

Please refer to College website.

What you will learn

  • You'll explore how housing organisations work and the services they provide.
  • You'll develop knowledge of housing law and policy in the UK.
  • You'll learn how to support tenants and manage housing-related enquiries.
  • You'll study the different types of housing tenure and how they affect residents.
  • You'll gain an understanding of repairs, maintenance, and estate management processes.
  • You'll examine equality, diversity, and inclusion as they apply to housing practice.

How you will learn

You'll attend classroom-based sessions at New College Durham. Learning is delivered through taught sessions, group discussion, and guided study. Assessment is through written assignments and coursework submitted throughout the year. You'll meet with the course team before you start to go through the programme, assessment requirements, and any questions you have.

What you will need to bring

The centre will provide most materials. New College Durham will confirm anything else you need before you start. Student membership of the Chartered Institute of Housing is included in the course. Optional study excursions may be offered at an additional cost, but these are not required to complete the programme.

Where next

Jobs you could do

  • Housing officer. Manage tenancies and support residents for a landlord or housing association.
  • Housing assistant. Front-line role handling enquiries, repairs, and lettings admin.
  • Tenancy support worker. Help tenants sustain their tenancies and access services.
  • Allocations officer. Manage waiting lists and match applicants to available properties.
  • Neighbourhood officer. Oversee estates, tackle anti-social behaviour, and liaise with residents.
  • Repairs coordinator. Organise maintenance and repairs for a housing provider.

What you could study next

  • CIH Level 4 Certificate or Diploma in Housing. The next step in the CIH professional qualification route, deepening your knowledge of housing strategy and management.
  • Level 5 Diploma in Housing Management. Moves toward Chartered Institute of Housing membership and senior roles in the sector.
  • Foundation degree or BA in Housing Studies. Some universities accept the Level 3 Certificate as part of their entry criteria for housing-related degrees.
Apply on newcollegedurham.ac.uk →
Apply now →

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