Summary
The Sales Support Apprentice will develop skills in sales order management, customer service and administrative processes that sit at the heart of the commercial function, while progressively taking on real workload under the direction of the Senior Sales Support Coordinator.
What you will do at work
- Supporting the Sales & Operational Planning (SOP) team in completing assigned sales order entry, delivery notes and routine invoicing tasks accurately.
- Handle straightforward customer enquiries under the guidance of the Sales Support team and Coordinator.
- Maintain customer files, sales records and electronic filing structures.
- Support the team with routine data entry, document preparation and stock data compilation.
- Take on additional responsibility progressively as competence is demonstrated.
Training
- The apprenticeship will be delivered with a blend of onsite & online meetings with the assessor every 4 – 6 weeks until completion of the apprenticeship.
Requirements and skills
Skills
- Good Microsoft Office Excel
- Good Microsoft Office Outlook
- Good Microsoft Office Word
- Good communication skills
- Good listener
- Tenacious
- Self-motived & pro-active
- Unflappable nature
- Customer focussed
- Good team player
- Strong attention to detail
- Able to complete tasks on time
Qualifications
- GCSE English (A* – C / 9 – 4) – essential
- GCSE Maths (A* – C / 9 – 4) – essential
About this employer
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In 1947, our founder Mario Carraro, launched a repair workshop for electric motors in Italy. Today, we are a global alternator supplier with over 1,200 employees, producing over 1,400 alternators a day across the globe.
As an alternator supplier, we have proven expertise and experience in research, design, low-cost manufacturing and development capabilities. With manufacturing taking place in Italy, the UK, India and China, coupled with high market capabilities and a powerful worldwide capacity, we offer a fast and reliable alternator solutions service to our customers all over the world.
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We continue to believe that our employees are our most important asset: professional, skilled, experienced and committed, they remain the critical reason for our success. Our products are so successful due to their high quality and reliability – this is because our people provide real added value.
We employ over 1,200 people throughout the world and we invest heavily into our ongoing training program to ensure that they are able to make a significant, ongoing contribution to our expansion.
After this apprenticeship
- Upon completion of Apprenticeship, individual will be appointed as Sales Administrator with more responsibility in role and opportunity to become involved in projects.
Things to consider
- If candidate has completed A Levels would like one of them to be in Business Studies.
- Successful candidate must be committed to investing some personal time towards achievements of Level 3 Administration qualification.