Summary
An exciting apprenticeship opportunity has arisen to join a well-established Stockport based business. The role is to support the Operational Services department. You will be starting your career in a fast-paced business administration role.
What you will do at work
Main Duties:
- Handle third party correspondence received by email, Excel spreadsheets, post and various portals in line with established procedures.
- Maintain a clear, accurate record of all actions on Host system and other relevant systems.
- Draft and issue bespoke letters to third party companies following client responses, ensuring Treating Customers Fairly (TCF), Data
- Protection Act (DPA) and other guidelines are observed.
- Raise third party disputes, queries and complaints.
- Access and update information via various portals to keep records current.
Company Benfits:
- Online reward engagement scheme after qualify period.
- BUPA Healthy Minds (Employee Assistance Program)
- Discounted gym membership at Life Leisure.
- Fresh fruit baskets delivered to our offices each Monday.
Training
Administration Assistant Level 2 Apprenticeship Standard.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
Qualifications
- GCSE 5 x including English and maths (4/C and above) – essential
About this employer
The Moorcroft Group are a leading UK consumer debt recovery specialist working on behalf of most major companies within the UK. Moorcroft are an Investors in People Silver employer. They assist customers to find realistic solutions to financial problems.
After this apprenticeship
Opportunities to apply for other roles within the business.
Things to consider
Damar is committed to safeguarding and promoting the welfare of all our students and expects all staff, employers and all other partners that we work with to share this commitment.